We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Primrose

Certificate of Excellence
$$ - $$$
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
300 Mountain Ave, Banff, Banff National Park, Alberta T1L 1J2, Canada
+1 888-746-7625
Website
Today
07:00 - 11:30
17:30 - 21:00
Closed now
See all hours
Hours:
Sun - Fri 18:00 - 21:00
Mon - Fri 07:00 - 11:00
Sat - Sun 07:00 - 11:30
Sat 17:30 - 21:00
More Info
Add Photo Write a Review

286 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 279: English reviews
Level Contributor
24 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

We enjoyed a superb carvery buffet. Salad bar, delicious freshly carved meats and vegetables, and an impressive selection of desserts. The view from our table was also stunning.

Helpful?
1 Thank afclovers1
Calgary
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

This is a continuation to my previous review of the Rimrock hotel itself. If you have read that one, you will see that my overall impression of the entire establishment was not as favorable as I had hoped and expected it to be. The Primrose contributed to that feeling... Is it a bad restaurant? No..of course not. But there is... More 

Helpful?
2 Thank Jackand7
Rimrock_Mgr, Manager at The Primrose, responded to this review

Thank you for your extensive review, I am glad that overall you had a wonderful time and our staff looked after you and your family well. I can assure you that all our ingredients on the pasta buffet are not canned but freshly made and that we do have more than 2 choices of pasta. Having read your review we... More 

Calgary, Canada
Level Contributor
534 reviews
280 restaurant reviews
common_n_restaurant_reviews_1bd8 176 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

For a hotel that has the only 5 diamond restaurant in Alberta, it's strange to have a restaurant at the other end of the scale right in the same hotel. Two extremes. The Primrose is your typical buffet/cafeteria style restaurant as far a design and ambience goes, which isn't really the issue. Service was friendly and efficient. Prices were a... More 

Helpful?
Thank Challenger01
Rimrock_Mgr, Manager at The Primrose, responded to this review

I am sorry to hear that our menu was not to your taste, we change our menu regularly to stay fresh and up to date and would love for you to come back and try one of our unique dishes. More 

Fort Frances, Canada
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

This an elegant resaurant located in the Rimrock hotel, the atmosphere is very relaxing and quiet. The service is excellent and the meals are absolutely delicious, and beautiful presentation. This is a family resaurant where children are very welcome. There breakfast buffet has something for every one. The views from its unique location are breathtaking. The value for what you... More 

Helpful?
1 Thank Gglow41
Rimrock_Mgr, Manager at The Primrose, responded to this review

Thank you for you wonderful review. Our service team take enormous pride in making sure you are looked after, whether it be watching the sun rise with our buffet breakfast or an intimate evening dining experience looking over the mountains. More 

1 review
3 of 5 bubbles Reviewed 4 weeks ago via mobile

I was expecting much more on buffet quality. The eggs benedict were dry, hardly had any sauce on them and were bland. Other stuff was alright but nothing outstanding like Banff Springs hotel. Would recommend not having buffet.

Helpful?
Thank Susan H
Rimrock_Mgr, Manager at The Primrose, responded to this review

So sorry to hear you did not enjoy our eggs benedict as they are usually a guest favourite. Thanks to your review we have changed some things on our buffet to ensure our quality and choice is always second to none More 

Banff, Canada
Level Contributor
29 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 18 January 2017

Good mid range dinner venue with good food and spectacular views. The views of Mount Rundle from anywhere in the restaurant are spectacular!

Helpful?
Thank BMphotoTours
Rimrock_Mgr, Manager at The Primrose, responded to this review

Thank you for your review, Indeed our restaurant does have some of the best views in town. I hope you can come enjoy our wonderful vistas again soon More 

Newbury, United Kingdom
Level Contributor
31 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 7 January 2017

Although we have stayed at The Rimrock on a couple of occasions before, we decided this year to stay in the town of Banff but booked our Christmas dinner in The Primrose at The Rimrock. What a big disappointment. Apart from a cheap Christmas cracker on the tables there was little else to suggest it was a Christmas meal and... More 

Helpful?
Thank Ruth452
Rimrock_Mgr, Manager at The Primrose, responded to this review

Thank you for your review. We take all your comments very seriously and reviews such as yours enable us to develop our menus in the future. I apologise that you were unhappy with your meal, should you wish to organise a meal with a special dietary restrictions please do not hesitate to contact me directly at the restaurant, where we... More 

Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 5 January 2017

My husband had the prime rib dinner and I had the eggplant cannelloni. We were both pleased with our meal and the price was what I expected to pay. I would recommend this restaurant if you are staying at the Rimrock and don't wish to travel into Banff for a meal.

Helpful?
Thank Alison M
Rimrock_Mgr, Manager at The Primrose, responded to this review

Thank you for your review, Its wonderful to hear of your pleasant dining experience in Primrose. We change our menu regularly so you always have a new choice on your next visit More 

Arlington, Virginia
Level Contributor
28 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 4 January 2017

We had the family here for a pasta buffet when we were staying at the Rimrock. Though a bit pricey, the food was excellent. Tremendous variety of pasta, appetizers, desserts. Great service and friendly staff.

Helpful?
Thank pennquaker
Rimrock_Mgr, Manager at The Primrose, responded to this review

Thank you for your review, Our pasta buffet is well known for its great value and variety. You can enjoy it every Wednesday night during the winter months More 

Edmonton, Canada
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 January 2017

The majority of the food and portion sizes were exceptional. My family attended for breakfast and were very satisfied. I had ordered a breakfast steak and eggs and ordered my steak medium rare, the steak came back about medium well to well done. It was quickly remedied by the serving staff with a properly cooked steak and we were also... More 

Helpful?
Thank Dave S
Rimrock_Mgr, Manager at The Primrose, responded to this review

Thank you for your review, whilst I am sorry to hear about your slight hiccup I am happy that our team was able to remedy the situation quickly and professionally. I hope you can come back and see us again soon More 

Travellers who viewed The Primrose also viewed

Banff, Banff National Park
 
Banff, Banff National Park
Banff, Banff National Park
 

Been to The Primrose? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Italian, Canadian, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Child-friendly, View, Business meetings, Special Occasion Dining, Romantic
Open Hours
Sunday
18:00 - 21:00
07:00 - 11:30
Monday
18:00 - 21:00
07:00 - 11:00
Tuesday
18:00 - 21:00
07:00 - 11:00
Wednesday
18:00 - 21:00
07:00 - 11:00
Thursday
18:00 - 21:00
07:00 - 11:00
Friday
18:00 - 21:00
07:00 - 11:00
Saturday
07:00 - 11:30
17:30 - 21:00
Location and Contact Information
  • Address: 300 Mountain Ave, Banff, Banff National Park, Alberta T1L 1J2, Canada
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Banff
  • Phone Number: +1 888-746-7625
Description
The Primrose Dining Room is a casual yet elegant Italian Dining Room; the magnificent Rocky Mountains are easily viewed from every table. Our service team is very friendly and knowledgeable and will attend to your every need. The Primrose offers a wide range of flavorful Italian dishes. Our children's menu will suit the younger family members. Our menu has a wide array of fresh Italian fare. Enjoy a delicious a la carte breakfast or our extensive buffet to start your day off.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Primrose and other visitors
2 questions
Ask a question

See all questions (2)

Questions? Get answers from The Primrose staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?