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Waldhaus Restaurant

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Fairmont Banff Springs | Separate Location From Banff Springs Hotel, Off Property, Banff, Banff National Park, Alberta T1L 1J4, Canada (Formerly Waldhaus Pub)
+1 403-762-6860
Website
Today
18:00 - 21:00
Closed now
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Hours:
Wed - Sun 18:00 - 21:00
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254 Reviews from our TripAdvisor Community

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Showing 250: English reviews
London, United Kingdom
Level Contributor
160 reviews
136 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
Reviewed 6 days ago NEW

(This is a review of the Waldhaus Restaurant which for some reason I cannot enter a submission into TA). The setting is scenic even if a long way down from the Fairmont Hotel. The adjacent Waldhaus pub was fine with good German beers and pleasant staff. The Restaurant was way below par even for touristy Banff and not at all... More 

Helpful?
Thank Jeff H
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback on TripAdvisor. I am sorry to hear that you found the meal disappointing. Our goals is always to wow our guests with an outstanding meal paired with engaging service, leaving them with a memorable experience. I have shared your comments with our culinary team as we are... More 

london, uk
Level Contributor
55 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
Reviewed 2 weeks ago via mobile

We came here for my mom's 70th birthday party. As a group of 16 we had to pre-book part of our meal (fondues) through the Banff springs food and beverage team. This ended up causing some issues as the food and beverage team didn't pass along our requests to the team at the restaurant. As a result we got a... More 

Helpful?
Thank R-and-L-3000
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience. It's wonderful to hear that you were able to celebrate your mother's 70th birthday with us. I am sorry to hear about the confusion over your dinner arrangements and how it was originally handled. I was happy to hear that we were able to turn the situation... More 

Melbourne, Florida
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 4 weeks ago

Having dined at several similiarily priced Fairmont restaurants (different resorts) recently, we were expecting more of the same here - highly priced, just OK food. We were so happy to be wrong! As soon as we walked in, we felt comfortable. Some resort restaurants are stuffy. This one is not. Our server, Ellen, provided very professional, attentive care to us... More 

Helpful?
1 Thank gold34
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience with us on Tripadvisor. We are thrilled to hear you enjoyed the cozy 'house in the woods' atmosphere and the Alpine inspired menu. We will be sure to pass along your kind words to our teams, they always appreciate hearing from our guests. We hope you... More 

Cochrane, Canada
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 11 April 2017 via mobile

The decor is amazing, very chic and it used to be the old golf clubhouse. Food is very german authentic and the caesar is so tasty. My group went without coats and they called up one of the hotel vans and came to pick us up as its a bit of a walk back to the hotel or car park.... More 

Helpful?
Thank Lana N
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for taking the time to write such a kind review on TripAdvisor. It was wonderful to hear how much you enjoyed your dinner with us. Our team is always so thrilled to hear such positive feedback from our guests. We look forward to welcoming you back soon! Warm regards, Jeffrey C. Food & Beverage Manager More 

Calgary, Canada
Level Contributor
40 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 14 March 2017

People in Banff will tell you that Grizzly House has the best fondue in Banff but they are sadly mistaken. The Waldhaus Restaurant is exceptional. The cheese fondue with truffle is my favourite anywhere. They offer a fondue experience that is three courses (cheese, beef and chocolate). It is worth the splurge financially and calorie-wise!

Helpful?
1 Thank StephanieOB
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for writing such a wonderful review on TripAdvisor! We were so happy to hear how much you enjoyed your fondue experience. Tucked away in the Spray Valley, the Waldhaus is truly one of Banff's best kept secrets. We look forward to welcoming you back soon. Warm regards, Jeffrey C. Food & Beverage Manager More 

Calgary
Level Contributor
60 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
Reviewed 27 February 2017

We had a very nice meal at the Waldhaus for a special occasion. The food was high end and very good, the service was excellent - very friendly and attentive, and the location is really lovely. It is German / Swiss themed. In our group we had wiener schnitzel, roast duck breast, a smoked pork chop and a salad. All... More 

Helpful?
1 Thank CalgaryTaxGuy
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, "The cabin in the woods" is a fantastic location to indulge in authentic Alpine fare. Our teams are always eager to create memorable experiences for our guests. We will be sure to pass along your kind words to them and hope you may join us again in the future. Warm regards, Jeffrey C. Food & Beverage Manager More 

Edmonton, Canada
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 27 February 2017

My husband and I were in Calgary on business on Valentine's Day so we thought we'd go into Banff for dinner. I made reservations at the Waldhaus Restaurant through open table but we were under the impression that the restaurant was inside the Banff Springs Hotel. Upon arrival at the hotel, we were directed to take an 8 minute walk... More 

Helpful?
1 Thank RomaMinenko
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, We are thrilled you were able to join us in Banff to enjoy your Valentine's Day. The fondue experience is a perfectly lavish way to spend a romantic evening! We are glad to hear our culinary team and Julia were able to create a memorable experience on such a special holiday. We hope you are able to... More 

Level Contributor
70 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
Reviewed 3 February 2017 via mobile

We had a group of 16 of us for dinner on a Wednesday evening, after being dropped off by the shuttle from the Banff Springs we were quickly seated in a semi private area of the restaurant, nice so we didn't feel were disturbing the other diners. Due to our large group we were given a special menu with 3... More 

Helpful?
Thank realtortravels
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for writing such a wonderful review on TripAdvisor. It was great to hear how much you enjoyed your evening. Our culinary team will be thrilled to hear your feedback on the meal. We look forward to welcoming you back the next time you are in Banff. Warm regards, Jeffrey C. Food & Beverage Manager More 

St. Maarten-St. Martin
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 28 January 2017

Five star experience! Amazing service delicious fondu and a beautiful location. Sat right by the fire which was amazing on a freezing cold winter night. Was so thankful for the shuttle they provided as it was probably -30! Can't wait to return to this lovely spot!

Helpful?
Thank estherlmolinari
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, We are so thrilled you enjoyed a cozy evening in front of the fireplace while indulging in a fondue! We look forward to welcoming you back into the future! Warm regards, Jeffrey C. Food & Beverage Manager More 

Calgary, Canada
Level Contributor
17 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 18 January 2017 via mobile

Food was wonderful, service was great, drinks were good. Was here for a quick dinner. A lot of fondue dishes whoch we didn't try. French onion soup was good, lots of cheese. Scallops were delicious as well as the duck breast.

Helpful?
Thank Julia_McCarthy
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, It was wonderful to hear how much you enjoyed your dinner. Our culinary team will be thrilled to hear such positive feedback. We look forward to welcoming you back soon. Warm regards, Jeffrey C. Food & Beverage Manager More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 19 - USD 37
Cuisine
German, Swiss, European, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Seating, Waitstaff, Serves Alcohol, Full Bar, Reservations, Parking Available
Dining Style
Casual Elegant
Good for
Groups, Romantic, Special Occasion Dining, View, Child-friendly
Open Hours
Sunday
18:00 - 21:00
Wednesday
18:00 - 21:00
Thursday
18:00 - 21:00
Friday
18:00 - 21:00
Saturday
18:00 - 21:00
Location and Contact Information
  • Address: Fairmont Banff Springs | Separate Location From Banff Springs Hotel, Off Property, Banff, Banff National Park, Alberta T1L 1J4, Canada (Formerly Waldhaus Pub)
  • Public Transportation: There is a bus service run by the town which runs approximately every 40 minutes into Banff. Fare is $2.00 per person. The bus operates daily from 6:35 a.m. until 11:15 p.m. See the concierge desk for a town bus schedules which are subject to change without notice.
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Banff
  • Phone Number: +1 403-762-6860
Description
Nestled in the woods above the Bow and Spray rivers, you will find our Bavarian cottage-style Waldhaus Restaurant. Feast on a hearty menu featuring authentic Alpine cuisine, including Schnitzel and Fondue, in an atmosphere reminiscent of an old hunting cottage.

Dark wood paneling, a large fireplace, and a beautiful wine cabinet housing an excellent wine selection, set the tone for a memorable dining experience in our "House in the Forest".

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Waldhaus Restaurant and other visitors
2 questions
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Calgary, Canada
over a year ago
Calgary, Alberta, Canada
over a year ago

See all questions (2)

Questions? Get answers from Waldhaus Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?