We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hard Rock Hotel Riviera Maya, El Toro

Carretera Cancun-Chetumal Km. 72, Puerto Aventuras 77710, Mexico
Website
Share
Save
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent70%
  • Very good17%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
“steak” (19 reviews)
“baked potato” (2 reviews)
“salmon” (3 reviews)
Restaurant Hours
CUISINES
Vegetarian Friendly, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Carretera Cancun-Chetumal Km. 72, Puerto Aventuras 77710, Mexico
All Details
Write a ReviewReviews (286)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 163 reviews

Reviewed 1 week ago

During the week-long stay we had at Hard Rock Hotel Riviera Maya, we ate breakfast at Toro restaurant every day. The selection was amazing and the food quality was excellent! The service only added to our enjoyment. We had Gaby as our server the first...More

Thank Graced79
Reviewed 1 week ago

The food here is good, but not great. Not what you'd expect from a steakhouse, more like a steak you'd get at a chain restaurant. Desserts need some work though (as they do at all the Hard Rock restaurants).

Thank zracoon
Reviewed 3 weeks ago

Tasty, attractive, all you can eat numerous buffet tables for breakfast and lunch. Reservations for dinner in wonderful, chef inspired French, Italian, Steak, etc. theme restaurants....12 total. Love it!

Thank RedGoGo
Reviewed 4 weeks ago

Amazing steaks and service. We enjoyed a wonderful dinner right by the beach. The wait staff was courteous and a bit comical in a good way.

Thank Jason D
Reviewed 4 weeks ago via mobile

There was a man-made lagoon that was considered their beach. The liquor was diluted!! My husband & I had 5 pina coladas each & no buzz, very disappointed about that because we are on vacation! Others guests we met at the pool & dinner said...More

Thank Sherry P
Reviewed 4 weeks ago

We had breakfast there at the beach. It was a huge buffet of everything you could imagine. Then we had dinner there at night. You could sit on the beach with live music or stay in the air conditioning. Very fun place.

1  Thank am0recraft
Reviewed 4 July 2018 via mobile

Unfortunately this was the worst dinner of the week, I decided to try their signature Toro Burger and the result was a charred hockey puck on a bun. The Ribeye looked grisly and tough, however Someone in our party ordered the chicken and it was...More

Thank 638brianw
Reviewed 1 July 2018 via mobile

The Market server Jose was the best gave great service. Jose was very professional and calm in an atmosphere that at times was chaotic. We enjoyed his personality so much we requested him on our return visits

Thank Juice1963
Reviewed 28 June 2018

Great food, loved the special entertainment! We were traveling with three generations, and all loved it!

Thank pennymn8
Reviewed 25 June 2018 via mobile

This is the worst and the most expensive hotel in Mexico . No AC in our rooms, and only one person tell us about the situation was out of control, after 2 night we just want to fly out of this place, sorry for those...More

Thank Abdiel R
Nearby
Nearby HotelsSee all 17 hotels in Puerto Aventuras
Heaven at the Hard Rock Hotel Riviera Maya
7,084 reviews
.06 km away
Hard Rock Hotel Riviera Maya
11,621 reviews
.15 km away
Serena Hotel & Spa
1 review
.63 km away
Coral Maya
90 reviews
.66 km away
Nearby Restaurants
Latitude 20
599 reviews
1.33 km away
Ayami
84 reviews
.90 km away
Pelican Point Restaurant & Bar
302 reviews
1.50 km away
Nearby Attractions
Fatima Bay
34 reviews
1.51 km away
CEDAM Museum
45 reviews
1.19 km away
Chan Yu Yum
14 reviews
1.59 km away
Akumal Bay Dive Center
112 reviews
1.07 km away
Ask a question
Questions & Answers
Deesgreat
27 December 2017|
AnswerShow all 7 answers
Response from Debbie J | Reviewed this property |
Children are welcome at all the restaurants on the Hacienda side. They are only allowed in the Toro restaurant on the Heaven side.
1
Vote
June J
18 December 2017|
AnswerShow all 5 answers
Response from jjice103 | Reviewed this property |
As far as I know, only members or guests staying at another Hard Rock or Palace Resorts members grandfathered into the Hard Rock would be allowed with their current wrist bands showing they are staying at the aforementioned... More
1
Vote
cathy5983
2 August 2017|
Answer
Response from MichiganFrqtravler | Reviewed this property |
Yes. You cannot get on the property without being a registered hotel guest.
-1
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar Scene, Child-friendly, View, Special Occasion Dining, Kids, Business meetings, Groups, Romantic
Location and Contact Information
  • Address: Carretera Cancun-Chetumal Km. 72, Puerto Aventuras 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Puerto Aventuras
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing