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Aldo's Gelato

5a Av. Es Calle 16 | Corner Calle 16, Playa del Carmen 77710, Mexico
+52 998 887 3182
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Overview
  • Excellent50%
  • Very good32%
  • Average10%
  • Poor5%
  • Terrible3%
Travellers talk about
“gelato” (64 reviews)
“ice cream” (39 reviews)
“sorbet” (4 reviews)
Restaurant Hours
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
5a Av. Es Calle 16 | Corner Calle 16, Playa del Carmen 77710, Mexico
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Reviews (388)
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1 - 10 of 150 reviews

Reviewed 1 week ago

We've love Aldo's it's just Awesome! We have been here many times over the past several years. This time we were only getting 2 scoops to share, but ended up with 4 scoops for 2 of us, way to much after dinner, but we shoved...More

Thank THEONLYMRSHOLLYWOOD1
Reviewed 2 weeks ago

My husband and I tried their samples the first night we walked on 5ta avenida and we were hooked. Every night we grabbed a few scoops (different flavors every time). We are coming back to Playa and honestly Aldo's was one of our top reasons...More

Thank amb5595
Reviewed 2 weeks ago

Hot afternoon.... Stopped in to see what they had and they immediately offered samples of whatever you wanted to try. The flavors were super yummy and it was hard to decide. We got 2 scoops in a cup with an ice cream cone stick and...More

Thank Tracy F
Reviewed 2 weeks ago

We've been coming here for years and it's just Awesome! This time we got 4 scoops for the 2 of us, yeah a bit much after dinner, but it is so good! We sampled a few different one's, but the coconut and anything chocolate are...More

Thank Chris M
Reviewed 3 weeks ago

Located througout Playa del Carmen, Aldo's is the truest of the gelaterias ... a little italy in Mexico!More

Thank Teamfre
Gelatoexperience, Director de Relaciones con Clientes at Aldo's Gelato, responded to this reviewResponded 3 weeks ago

Thank you so much for your comment , it is our mission to make our costumers HaPPY having sweet moments since everyone deserves it. WE TRY our best in making the gelato and giving good service . We are very grateful when it is recognized....More

Reviewed 20 May 2017

Stopped in while strolling 5th Ave in the afternoon. The pistacchio and passion fruit gelato we had was really good. We sat and enjoyed the treat in their location and was a nice break from all the walking.

Thank sanibelon
Reviewed 11 May 2017

Loved the Gelato, I had chocolate and hazelnut. Service was kind of slow and unorganized but ultimately worth the wait....but still not sure why my two--scoop cup cost more than twice as much as a beer just about anywhere on the strip!More

Thank lmvacation
Gelatoexperience, Director de Relaciones con Clientes at Aldo's Gelato, responded to this reviewResponded 19 May 2017
Google Translation

Muchas gracias por sus comentarios , nos da gusto que le gustó en el helado y estamos trabajando día a...More

Reviewed 6 April 2017

good selection of ice cream I find it very pricy service acceptable friendly young people's all the locations selling the same product

Thank John R
Reviewed 26 March 2017

My kids split an ice cream sandwich here for $5 USD. The server balked at my request to cut the sandwich in half and flat out refused to give me two cups to put each half in. Plus I had to ask for napkins. Seriously....More

Thank TAMember06262013
Gelatoexperience, Director de Relaciones con Clientes at Aldo's Gelato, responded to this reviewResponded 29 March 2017

Dear costumer, I am so sorry for your unfortunate experience. We are sorry and we will work harder on educating the workers, since your experience is NOT an authorized action. He should have divided the sandwich in two and give you another plate. The manager...More

Reviewed 2 March 2017

4 times the cost of good ice cream back home. Very good quality but expensive 4 dollars for a single scoop. I think I paid less on fifth ave in NY for good ice cream.

Thank littlesnowbird
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 5 - USD 10
Meals
After-hours, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Wheelchair Accessible
Good for
Child-friendly, Kids
Location and Contact Information
  • Address: 5a Av. Es Calle 16 | Corner Calle 16, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 998 887 3182
  • E-mail
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