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La Casa del Agua

5ta Avenida | esquina Calle 2, Playa del Carmen 77710, Mexico
+52 984 803 0232
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Overview
  • Excellent72%
  • Very good19%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“grouper” (67 reviews)
“fig salad” (20 reviews)
“strudel” (10 reviews)
Closed Now
All hours
CUISINES
Mexican, Latin, Seafood, Mediterranean, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
5ta Avenida | esquina Calle 2, Playa del Carmen 77710, Mexico
All Details
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Reviews (1,334)
Traveller rating
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1 - 10 of 788 reviews

Reviewed 4 days ago via mobile

This was our second visit to La Casa del Agua. The hostesses are terrific and welcoming. To start our meal, we enjoyed the lobster bisque, cheese-filled dinner rolls and margherittas. For our main courses, we ordered glasses of wine to go with the Miso Grouper,...More

1  Thank Bleu-I's K
Hans S, Propietario at La Casa del Agua, responded to this reviewResponded 3 days ago

Dear Bleu-I's K, First of all we thank you for taking a moment of your time to share your experience with us. We are glad to know that your experience with us was good, and we appreciate your comments, this helps us to improve, since...More

Reviewed 2 weeks ago

This place definitely draws you in - it looks like somewhere you want to go. We were beckoned in by the attractive waitress outside and as we got to the top of the stairs we weren't disappointed. This place is beautiful. We were offered a...More

Thank abbie b
Hans S, Propietario at La Casa del Agua, responded to this reviewResponded 1 week ago

Dear abbie b, Thank you for choosing us and for sharing your delightful review! We are happy to know that you share with us the passion for good food and that you had an excellent experience with us. We really hope we can have the...More

Reviewed 2 weeks ago via mobile

Delicious food. Lovely ambience. Great service. Only a little more expensive then other places on 5th avenue - but completely worth it. You should try it.More

Thank Natalie L
Hans S, Propietario at La Casa del Agua, responded to this reviewResponded 2 weeks ago

Thank you so much for taking the time to share your comments. We are happy to find out that you enjoyed your experience with us! Our main priority is to fulfill your expectations with the best culinary and service possible! Hope to have you back...More

Reviewed 2 weeks ago

This restaurant gets rave review. I would not give it an excellent. The food was good but not creative or anything you would not find in many restaurants in the United States. That having been said it is a pretty restaurant for people who want...More

Thank joanz359
Hans S, Propietario at La Casa del Agua, responded to this reviewResponded 2 weeks ago

Dear joanz359, First of all, thank you very much for taking a moment of your time to share your experience with us. Your comments help us to improve, one of our main priorities is to exceed the expectations of our customers offering food and service...More

Reviewed 3 weeks ago

It is located in a great spot overlooking 5th Avenue. I loved their margaritas. The best of my stay in Playa Del Carnen. The food and service was great. Will return.More

Review collected in partnership with this restaurant
Thank cancun95rm
Hans S, Propietario at La Casa del Agua, responded to this reviewResponded 3 weeks ago

Dear cancun95rm, Thank you so much for taking the time to share your comments. We are happy to find out that you enjoyed your experience with us! Our main priority is to fulfill your expectations with the best culinary and service possible! We hope to...More

Reviewed 4 weeks ago

I went to my mom and boyfriend for dinner and our attention was got by the place since it is very pretty and good located. The service was good as well, even though the menu has only a few options to choose from and the...More

Thank Lina J
Hans S, Propietario at La Casa del Agua, responded to this reviewResponded 3 weeks ago

Dear Lina, Thanks for your comments. Our main priority is to provide you with the best culinary and service possible. We always try to give the best quality in our products and we would love to know more details of your meal to make it...More

Reviewed 16 September 2017

Excellent food, beautiful place and great service. I was a perfect evening, with family, exquisite food and Mariachis. Thank you.More

Review collected in partnership with this restaurant
Thank VMcCut
Hans S, Propietario at La Casa del Agua, responded to this reviewResponded 4 weeks ago

Dear VMcCut, Thank you very much for taking a moment of your time to share your comments with us. One of our top priorities is to exceed the expectations of our customers by offering the best quality food and service, and we are pleased to...More

Reviewed 29 August 2017

Casa del Agua was excellent as always. My wife's shrimp dish and my short rib dish were well prepared and very tasty. Our waiter, Uleses, was phenomenal. He was attentive, friendly and quite knowledgeable. We look forward to returning again next year.More

Thank Rich S
Hans S, Propietario at La Casa del Agua, responded to this reviewResponded 30 August 2017

Dear Rich S, Thank you very much for taking a moment of your time to share your comments with us. We are delighted to know that your experience with us has been very satisfactory and rest assured that we will send your comments to Ulises....More

Reviewed 23 August 2017

Food was fabulous and service was wonderful! Great place for an upscale dinner, not like the typical restaurants in Playa del Carmen!More

Review collected in partnership with this restaurant
Thank Sandy T
Hans S, Propietario at La Casa del Agua, responded to this reviewResponded 24 August 2017

Dear Sandy T, Thank you very much for taking the time to share your comments with us. Our main priority is to satisfy our customers by offering quality food and service, we are pleased to know that we have satisfied yours. We hope to have...More

Reviewed 22 August 2017 via mobile

The four of us went to have dinner following some reviews that stated that the restaurant is kind of a must in Playa del Carmen. The staff was very friendly and with kind of an "old fashion" kind of attention, the one that you nowadays...More

Thank Jose Manuel L
Hans S, Propietario at La Casa del Agua, responded to this reviewResponded 22 August 2017

Dear Jose Manuel L, Thank you very much for taking a moment of your time to share your comments with us. One of our priorities is to offer food and service of the best quality, your comments help us to improve. We hope you can...More

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Ask a question
Questions & Answers
demadam2017
30 April 2017|
AnswerShow all 2 answers
Response from jfehrenb | Reviewed this property |
Not sure. Probably equivalent to 2 to 3 $ signs on Yelp.
0
Votes
Gidget1976
19 March 2017|
Answer
Response from Hans S | Property representative |
Dear Gidget1976, Thank you for contacting us. You can find our menu online. Please share your email address in case you need further information. Best regards
0
Votes
jjanz16
31 January 2017|
Answer
Response from PatriciaSwiss | Reviewed this property |
The menu is diverse and ranges from vegan, veggie and meat/seafood dishes. The training of the staff is excellent & they know what it is in the dishes - just ask them
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 30 - USD 45
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi
Dining Style
Casual Elegant
Good for
Special Occasion Dining, Groups, Bar Scene, Local cuisine, Business meetings, Child-friendly, Romantic
Open Hours
Sunday
4:00 pm - 11:00 pm
Monday
4:00 pm - 11:00 pm
Tuesday
4:00 pm - 11:00 pm
Wednesday
4:00 pm - 11:00 pm
Thursday
4:00 pm - 11:00 pm
Friday
4:00 pm - 11:00 pm
Saturday
4:00 pm - 11:00 pm
Location and Contact Information
  • Address: 5ta Avenida | esquina Calle 2, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 803 0232
  • E-mail
Description
La Casa del Agua was created in 2001 offers a new culinary proposal of Mexican Contemporary Cuisine, personalized service, a warm atmosphere, and the soft sound of a waterfall. The restaurant offers wines from over 800 labels from different countries. Open from 4pm to 11pm. El restaurante fue creado en el ano 2001 ofreciendo una nueva propuesta culinaria de Cocina Mexicana Contemporanea. Servicio personalizado, ambiente calido y unico; realzado por el suave sonido de la cascada. Cuenta con una coleccion de mas de 800 etiquetas de diferentes paises. Abierto de 4pm a 11pm.
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