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Hard Rock Cafe

Av. Rafael Melgar Prolongacion, K.M. 3.5 | Claudio Canto, Plaza Royal Village Local 9, Cozumel 77600, Mexico
+52 987 989 6439
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  • Excellent23%
  • Very good31%
  • Average31%
  • Poor7%
  • Terrible6%
Travellers talk about
“potato skins” (4 reviews)
“wings” (3 reviews)
Open Now
All hours
American, Bar, Vegetarian Friendly
$$ - $$$
Av. Rafael Melgar Prolongacion, K.M. 3.5 | Claudio Canto, Plaza Royal Village Local 9, Cozumel 77600, Mexico
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Reviews (409)
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1 - 10 of 409 reviews

Reviewed 3 weeks ago

Not much to say about it.....very small and expensive. If you have been to others in the states it just doesn't compare at all. I will say it was air conditioned and that felt good.

Thank thafenstein
Reviewed 3 weeks ago via mobile

Me and my wife was seated only to wait 20 minutes while the waiter talked with other employees 15 feet from us. I saw one girl who worked there whisper to our waiter as she looked at us thinking he might finally come over for...More

Thank Mike N
Reviewed 3 weeks ago via mobile

Bad food, bad service and full of empty tables on a beautiful Sunday afternoon. Went there just once. It may have been a bad day but anyhow, I won't recommend this place to anyone.

Thank Marc G
Reviewed 11 April 2017

I gave this place 5 stars because of our bartender, Gael. We stopped in for a beer, that turned into several because he is such a fun guy to talk to that we ended up staying for a couple of hours. Tip: if you purchase...More

Thank sclem755
Reviewed 29 March 2017 via mobile

I've been here for 3 times already and my observation was that every visit there's a lot of staff (i counted 7 waiters) in an (almost) empty restaurant. In total there were 3 tables including mine and there was simply no management or what so...More

Thank Raymundes
Reviewed 16 March 2017

This was the only Hard Rock Cafe we have ever been to, and my Husband was quite looking forward to going. However, other than a few framed guitars on the walls and signed pictures, there really wasn't much to see on the "Rock" side of...More

Thank DarleneRuhs
Reviewed 26 February 2017 via mobile

The teenagers in our crew wanted to visit, so against our better judgment we went. Very small with no interesting memorabilia. Two burgers came out cold, onion rings which were first forgotten were a highpoint of the meal. Twisted macaroni and cheese w/ chicken was...More

Thank Islandkids
Reviewed 24 February 2017

I have been in Many Hard Rocks Before, Took a Peek inside, Was Going to Buy a Beer ,looked at the Prices and Left. Very Expensive. More was going on at Senor Frogs!!!

Thank mpdog42
Reviewed 24 February 2017 via mobile

The worst Hard rock I have ever been to. 1st they asked me if I wanted small or large soda. I did not know the large was 8 dollars. I had a hard rock gift card they would not take it. Then the bill came...More

Thank scuba49
Reviewed 22 February 2017

Great place for a drink and to grab a souvenir. Lots of action and an upbeat type of place to visit near the cruise ship.

1  Thank postrawb
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Questions & AnswersAsk a question
Is there free WIFi here?
16 February 2017|
Answer Show all 2 answers
Response from Scott R | Reviewed this property |
Not that I know of.
Ashley H
Hi Anne! I collect Hard Rock pins too, and my husband and I will be going to Cozumel on a cruise this year. Where is the new cafe located? Did they reopen in the same location as before? I hope they get some pins in soon!
8 January 2015|
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 2 - USD 18
Breakfast, Lunch, Dinner, After-hours, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Street Parking, Full Bar, Wine and Beer, Reservations, Validated Parking
Good for
View, Bar Scene, Child-friendly
Open Hours
12:00 - 20:00
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
10:00 - 01:00
10:00 - 01:00
Location and Contact Information
  • Address: Av. Rafael Melgar Prolongacion, K.M. 3.5 | Claudio Canto, Plaza Royal Village Local 9, Cozumel 77600, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cozumel
  • Phone Number: +52 987 989 6439
  • E-mail