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Ruth's Chris Steak House

Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
+52 1 998 885 0500
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Overview
  • Excellent72%
  • Very good18%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
“filet” (54 reviews)
“potatoes” (19 reviews)
Open Now
13:00 - 23:30All hours
CUISINES
American, Steakhouse, Vegetarian Friendly
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
All Details
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Reviews (773)
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11 - 20 of 550 reviews

Reviewed 2 weeks ago

The food and service were excellent....worthy of the Ruth's Chris name. Geuri Novelo took care of us during out visit, and we were NOT disappointed. If you are a steak-lover, you will find the steaks at Ruth's Chris Cancun superior to what is being served...More

Thank adaniels06
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 2 weeks ago

Dear Daniel, We truly appreciate your words, as well i am pleased to read you had a great time, and that you enjoyed our menu as well as our service. Be assured that the hard work and the attention each and every staff member provide...More

Reviewed 2 weeks ago

We were reluctant to eat here because I expected it to not be as good as the ones in the US, but I was wrong. It was as good or better, we went around 9 on a week night and it wasn't busy. The service...More

Thank mary c
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 2 weeks ago

Dear Mary, We really appreciate your kind words. Thank you for taking some of your time to share them with us. It's great to learn you had a good experience with us, involving not only food and beverages, but the ambiance and service as well....More

Reviewed 3 weeks ago

Been coming here a few times over the years, but unfortunately, the steak I ordered on our recent stay was overcooked. I should have requested to have it taken back, but I was very hungry. The cream spinach and asparagus were great though. Will give...More

Thank jay c
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 3 weeks ago

Dear jay c: We are really sorry to hear that the steak we give you wasn't perfect because it's our commitment always serve a perfect steak. The next time you visit us if something is not cocked to perfection please let us know and we...More

Reviewed 3 weeks ago

The food and service at Ruth's Chris is always just fabulous. We always know when we visit this chain it will be excellent and this particular one in Cancun is great.More

Thank Julie F
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 3 weeks ago

Dear Julie, We really appreciate your kind words. Thank you for taking some of your time to share them with us. It's great to learn you had a good experience with us, involving not only food and beverages, but the ambiance and service as well....More

Reviewed 4 weeks ago

Staff was very welcoming, food was excellent as well as the staff. Staff was very efficient and polite.More

Thank CityGirl44th
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 4 weeks ago

Dear CityGirl44th, We really appreciate your kind words. Thank you for taking some of your time to share them with us but specially, we want to thank you for making us part of your birthday celebration. It's great to learn you had a good experience...More

Reviewed 4 weeks ago

I ordered the Porterhouse steak... OH Man, it was delicious! The place is real fancy and clean. The menu prices are pricey, but it's worth it. I love my steaks, but this Porterhouse steak hit the spot, especially on vacation. The steak was so huge...More

Thank DjEq Q
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 4 weeks ago

Dear DjEq Q, Thank you so much for taking some of your valuable time to share this post with all of us. We are more than happy that you enjoyed your Ruth's Chris Cancún experience, and that you found all the aspects of it to...More

Reviewed 12 July 2017 via mobile

Our first visit to a Ruth Chris and it did not disappoint! The food and service were top notch. The clam chowder was the best I've ever had.More

Thank Paula M
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 14 July 2017

Dear Paula M, We really appreciate your kind words. Thank you for taking some of your time to share them with us. It's great to learn you had a good experience with us, involving not only food and beverages but service as well. Thank you...More

Reviewed 10 July 2017

We visited Ruth's Chris in June 2017. We were tired of eating at our resort so wanted to make a run into Cancun. Well worth the taxi drive! The service could of been a bit better but food was great.

Thank kjevans91356
Reviewed 6 July 2017 via mobile

I visited Ruth's Chris while in Cancun in July 2017. I love Ruth's Chris in the States and the Cancun location lived up to my high expectations. Incredible steaks, great side dishes and best in class service. Five stars!More

Thank HelselT
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 10 July 2017

Dear HelselT, We really appreciate your kind words. Thank you for taking some of your time to share them with us. It's great to learn you had a good experience with us, involving not only food and beverages, but the ambiance and service as well....More

Reviewed 5 July 2017 via mobile

I have been in the hospitality business for 20 years and this is by far the best place i have ever been for service and flavor! We brought our two girls under the age of 7 and they were treated like royalty. We will be...More

Thank gregandjakhelton
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 6 July 2017

Dear Gregandjakhelton, Thank you very much for sharing your thoughts on your recent visit to Ruth's Chris Cancún. We know service is a major part of the dining experience. Our staff is always working to improve this aspect, but mostly, they love what they do....More

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Questions & Answers
Flybouy_Ken
11 March 2017|
Answer
Response from andrewf764 | Reviewed this property |
You should be perfectly fine, shorts and tee shirts are the norm
0
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cindymariec
23 February 2017|
AnswerShow all 2 answers
Response from Helmut123 | Reviewed this property |
You can always customize they had great salads you can just tell them you don't want any cheese or meat.
0
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jcoy103536
28 January 2017|
AnswerShow all 4 answers
Response from JUAN LUNA G | Property representative |
Hi, Of course our water, as well as the ice we have is safe. You don't have to worry. If there is anything else we can answer for you, please do not hesitate to contact us again.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 50 - USD 100
Meals
Lunch, Dinner, After-hours
Restaurant features
Television, Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Dining Style
Casual Elegant
Good for
Business meetings, Child-friendly, Special Occasion Dining, Groups, Romantic
Open Hours
Sunday
13:00 - 23:30
Monday
13:00 - 23:30
Tuesday
13:00 - 23:30
Wednesday
13:00 - 23:30
Thursday
13:00 - 23:30
Friday
13:00 - 23:30
Saturday
13:00 - 23:30
Location and Contact Information
  • Address: Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
  • Public Transportation: Bus stop 20 feet away main door.
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 1 998 885 0500
  • E-mail
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