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Johnny Rocket's

$$ - $$$
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Boulevard Kukulcan Km. 12.5 | Cancun International Airport, Cancun, Mexico
+52 8835575
Website
Today
09:00 - 23:00
Closed now
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Hours:
Sun - Sat 09:00 - 23:00
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485 Reviews from our TripAdvisor Community

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Showing 288: English reviews
St. John's, Canada
Level Contributor
152 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

The milkshakes were superb. Also try their onion rings. Those are the two items we had on the menu and everything was awesome.

Helpful?
Thank MENBBB
East Kilbride, United Kingdom
Level Contributor
125 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Came across this place while shopping and fancied a light bite. Ordered the half chips half onion rings combo with cola floats. Chips ( French fries ) were great but the onion rings were to die for. Coupled with friendly staff. Well worth a visit

Helpful?
Thank Laineyian
Erlanger, Kentucky
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 6 days ago NEW

Beside the prices being outrageous the food was terrible. Glass of milk was warm, pancakes thick and dry and chicken sandwich horribly dressed and smothered in mayo.

Helpful?
Thank cecelia1951
Montreal, Canada
Level Contributor
117 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

The burgers are still the best part of this chain. But their hot dogs for the children were horrible, over cooked and like leather. French fries are a far cry from anything worthy of that name, probably reheated once too often. We had a great take out experience there last year, but not impressed this year.

Helpful?
Thank Chris G
Liz N, Director de Relaciones con Clientes at Johnny Rocket's, responded to this review

Dear Chris G While the comments about the food you mentioned is unusual and not up our quality high standards, we apologize for the inconvenience and annoyance those incidents caused. Kindly accept our sincere apologies for not giving you the high standard of quality which is the general norm of our restaurant. If you could send us an email to... More 

2 reviews
1 of 5 bubbles Reviewed 3 weeks ago

My husband and I stopped by the Johnny Rocket's at the Cancun Airport to grab some Hamburgers. I think that was the far worst hamburger I ever ate. The meat had a weird taste. Paddy had a weird smell to it. I barely got 2 bites and we paid 32$ for the worst hamburger. Staff is friendly but the food... More 

Helpful?
Thank Begum U
Liz N, Director de Relaciones con Clientes at Johnny Rocket's, responded to this review

Good afternoon Mr. Begum U First of all we want to thank you for taking the time to write a review of your recent visit. We apologize for the inconveniences you experienced. Here in Johnny Rockets, it is very important that the food each day is served according to our usual high standards, and for this matter, we have the... More 

Vancouver, Canada
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago via mobile

I enjoyed my burger and fries here along with a lemonade but upon looking at my receipt I saw an 18.5 peso ($1 usd) charge for a straw on my bill which I thought was absurd...I've never had to pay extra anywhere for a straw, so beware of hidden tourist fees.

Helpful?
Thank tle627
Liz N, Director de Relaciones con Clientes at Johnny Rocket's, responded to this review

Good morning, First of all I want to thank you for taking the time to share the comments of your past visit. We do extra charge for the straws, could you please write us to socialmedia.aero@meracorporation.com with more details, such as time, place and terminal that where you in, in order to have a conversation with our staff and know... More 

San Antonio, Texas, United States
Level Contributor
131 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Couldn't find many Gluten Free options at the airport and stumbled on Johnny Rockets French Fries. Filled the void and they were excellent. If you need a quick meal, go here.

Helpful?
Thank BradBSpurs
Liz N, Director de Relaciones con Clientes at Johnny Rocket's, responded to this review

Dear BradBSpurs We cannot thank you enough for taking time to update your experience on TripAdvisor. It is our pleasure to read through your nice comment regarding your visit. Your kind words are both valued and highly appreciated. Look forward to the pleasure of welcoming you back. Cordially. More 

winnipeg
Level Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

It was a different one in Terminal 3 than our usual in Terminal 2 ... It was still great food! We always have the Philly Cheese Steak. We were a bit disappointed that they had changed the bread that they use to a more ciabatta style bun but overall the sandwich was great as usual and we had onion rings... More 

Helpful?
Thank sunpeggers
Liz N, Director de Relaciones con Clientes at Johnny Rocket's, responded to this review

Dear sunpeggers Your compliments of the restaurant are greatly appreciated. We work diligently to offer the best service and a great food for each client. It is nice to know when this succeeded. We are very pleased you have enjoyed everything about our restaurant in the Airport location. We really hope there'll be another chance to have you all here... More 

Saskatchewan
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 22 February 2017

Ate here at the airport on the way home and once at the mall. Great burgers and shakes. Portions way too large for us!

Helpful?
Thank zataco
Liz N, Director de Relaciones con Clientes at Johnny Rocket's, responded to this review

Dear Zataco We cannot thank you enough for taking time to update your experience on TripAdvisor. It is our pleasure to read through your nice comment regarding your visit. Your kind words are both valued and highly appreciated. Look forward to the pleasure of welcoming you back. Cordially. More 

Alma, Nebraska
Level Contributor
12 reviews
6 restaurant reviews
4 of 5 bubbles Reviewed 16 February 2017 via mobile

Food was good, a little expensive but it's in the airport,, service was great, the kids loved the theme and the music.

Helpful?
Thank jsb698
Liz N, Director de Relaciones con Clientes at Johnny Rocket's, responded to this review

Dear jsb698 We cannot thank you enough for taking time to update your experience on TripAdvisor. It is our pleasure to read through your nice comment regarding your visit. Your kind words are both valued and highly appreciated. Look forward to the pleasure of welcoming you back. Cordially. More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
American, Fast food, Diner
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
Sunday
09:00 - 23:00
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: Boulevard Kukulcan Km. 12.5 | Cancun International Airport, Cancun, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 8835575

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Johnny Rocket's and other visitors
1 question
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Questions? Get answers from Johnny Rocket's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?