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Cancun, Mexico
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13 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 12: English reviews
Lymington, United Kingdom
Level Contributor
234 reviews
104 restaurant reviews
common_n_restaurant_reviews_1bd8 168 helpful votes
4 of 5 bubbles Reviewed 27 February 2014

We stumbled upon this place, en route to somewhere else, and remembered reading about it in the Lonely Planet Guide. The amiable hustler outside enticed us in with a two for one offer on the surf and turf option. The food was first class - and hugely better than the slightly down at heel location (up a claustrophobic side-road in... More 

1 Thank forester99
Middletown, California
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 26 January 2014

Just wanted to pass on our experience at Carrillo's in Cancun. The food was excellent although the place is not easy to find. I tried to use my EP card for 2x1 lobster which is on the printout you get from EP. We were told it was not good on lobster so disappointed that we were not able to use... More 

Thank Cynthia713
Winnipeg, Canada
Level Contributor
72 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 113 helpful votes
3 of 5 bubbles Reviewed 13 January 2014

We enjoyed our meal the last time we visited Cancun and decided to go again this visit. This time my husband and I shared one of the platters for two (steak, lobster, shrimp, and fish). The steak was dry and on the tough side. The lobster was okay but had been cooked a little too long. The shrimp and fish... More 

Thank alexandria77
1 review
5 of 5 bubbles Reviewed 11 April 2013 via mobile

Great restaurant - hotel (family busines). Delicious fresh Food!! Good service. Everything clean. Nice, quiet atmosphere ideal for relax, downtown Cancún, everything close.... Recomended!!!

Thank Elizabethcf
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 April 2013

I've been living in Cancun for 31 years and Carrillo's was already a Cancun institution when my family & I got here. Great, authentic Mexican seafood and Mexican cuisine in general, excellent service and not expensive, especially when compared to the restaurants in the hotel zone. The hotel which goes with the restaurant isn't fancy but it's very affordable and... More 

Thank Carlsonntag
Hong Kong, China
Level Contributor
26 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 29 March 2013

Went there with my entertainment plus 2x1 discount card during lunch time. It is actually a hotel's restaurant located in a quiet street and we took quite a bit of time before we arrived. There's no one there when we had our lunch, but the experience is still good. It is quiet and the food are quite ok. Go there... More 

Thank Wesley K
Nokomis, Florida
Level Contributor
22 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 10 December 2012

A family owned restaurant right off of Tulum Avenue, Cancun. We had a great dinner for two, Surf, Surf. Surf & Turf. More than enough for two people, could easily feed three! Once again, sit on the patio next to the street and watch all the locals walk by. Great service and food! Will definitely go back on our next... More 

Thank Kathy C
Glen Carbon, Illinois
Level Contributor
38 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 117 helpful votes
3 of 5 bubbles Reviewed 13 March 2012

Carillo's could be not worth the trip if your expectations are too high. It is not five star or even close but it is a fun experience at a reasonable price if you use these tips. From Hotel Zone take the R1 to downtown for 85 pesos each way. Get off on the stop right at La Hacienda restaurant (or... More 

5 Thank AdaptiveTraveller
Saskatoon, Canada
Level Contributor
88 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 160 helpful votes
3 of 5 bubbles Reviewed 4 March 2012

We had the most expensive thing on the menu, a meal for 2 including lobster tails, fish fillets, chicken breast and shrimp. We were not disappointed in the food, but the service was so-so, despite the waiter/owner(he seemed to be the only guy there) bragging about how great it was. It is on a dead end street just off Avenida... More 

Thank weasel14
Tucson, Arizona
Level Contributor
27 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed 2 January 2012

Have eaten here on 3-4 trips to the area....great fresh quacamole and chips, Mexican meals very good, did not try lobster.....waiters always friendly, helpful...drink specials always......usually not too busy, unfortunate for them...but they keep hanging on! Keep up the good work!

Thank Rodney B

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    3.5 of 5 bubbles
Restaurant features
Reservations, Seating, Waitstaff
Location and Contact Information
  • Address: Cancun, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun

Questions & Answers

Questions? Get answers from Carrillo's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?