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Hard Rock Cafe

$$ - $$$
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Boulevard Kukulcan Km 9,5 | Zona Hotelera, Plaza Forum by the Sea, Cancun 77500, Mexico
+52 998 688 5491
Website
Today
11:00 - 02:00
Open now
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Hours:
Sun - Sat 11:00 - 02:00
More Info
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1,979 Reviews from our TripAdvisor Community

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Showing 648: English reviews
Basingstoke, United Kingdom
Level Contributor
24 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW

We ate here early one evening and the place was empty. The staff were friendly and polite. The food is the usual Hard Rock fare. The restaurant is in a small mall, just off the main shopping/clubbing area.

Helpful?
Thank Denise B
Red Deer, Canada
Level Contributor
98 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 2 days ago NEW via mobile

Went here for lunch one day. Great staff and great food i would recommend comming here for a meal. Have some rum and have some fun

Helpful?
Thank Jason-Pugsley
Edinburgh, United Kingdom
Level Contributor
78 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
Reviewed 3 days ago NEW via mobile

A must stop while in Cancun. Great atmosphere, great cocktails and food was delicious. Absolutely huge portions! Friendly staff. We love Hard Rock and thus Cancun one did not disappoint.

Helpful?
Thank nmninos
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW via mobile

Good food, consistent with other HRC's, not superb service but it was decent, GREAT view and patio area, pricey which is also consistent with other HRC's but overall good place to eat in Cancun if you want American food/something familiar.

Helpful?
Thank Chloe C
Manchester, United Kingdom
Level Contributor
81 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 103 helpful votes
Reviewed 5 days ago NEW

Visited her with 6 friends for my sisters birthday. Air con was broke but the dining area was breezy anyway, so wasn't a problem, staff very friendly, food delish (huge portions) They had a heavy metal band on when we arrived, and they was great! Top Tip: Dont pay in US Dollars, as 15% is added onto your bill per... More 

Helpful?
Thank Kimberley L
Alta Loma
Level Contributor
159 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
Reviewed 1 week ago

The hard rock is known all over the world. People love to go there just to say they have been and buy the hard rock tee shirts. There is all kinds of music memorbilia. They play all types of rock n roll and it is very loud. The food is ok...just so so...Its more the atmosphere that is good here.

Helpful?
Thank cat330
walsall
Level Contributor
36 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 1 week ago via mobile

I always try and find a Hard Rock Cafe on my travels but got to say this one not on the same level as all the others. Nachos were nice as always however my rib eye steak not a patch on all the others I've visited. Seemed really thin and light in colour and not as juicy also I've never... More 

Helpful?
Thank monmoreglobetrotter
Level Contributor
23 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

We had dinner here with my friends during our last night in Cancun, before heading out to party. The music was great and the food was delicious.

Helpful?
Thank Manuela L
JIMMY U, Dir. Marketing Digital at Hard Rock Cafe, responded to this review

This is what we are talking about! 🙌🏼 Thank you very much #Rockstars we can´t wait to see you soon here 🤘🏽 #ThisIsHardRock More 

Montebello, California
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

nice location, good food, but over price in dollar value. 10 to 15 % tip of the total bill for service if not they get offended. ASK FOR YOU BILL IN PESOS, PAY WITH CREDIT CARD OR BANK CARD AND SAVE.

Helpful?
Thank MoonStart
JIMMY U, Dir. Marketing Digital at Hard Rock Cafe, responded to this review

We are sorry for the inconvennience and try to do the best for offer you better prices and options to pay for our services 👍🏻 Thank you! More 

Greenville, Rhode Island
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

My husband and I started visiting HRC's back in college and every time we are in a new city with a HRC we have to go for nachos and a shot in a souvenir shot glass! The Cancun HRC had a great deck that we sat out on (a little windy) and we went around 6pm on a Monday night... More 

Helpful?
Thank Kimi2305
JIMMY U, Dir. Marketing Digital at Hard Rock Cafe, responded to this review

Because a truly #Rockstar deserve the best 🎸 We are proud for offer you our Tropical Paradise 🤘🏼 See you soon #ThisIsHardRock More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 5 - USD 30
Cuisine
American, Bar, Vegetarian Friendly
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Takeout, Parking Available, Validated Parking, Seating, Waitstaff, Street Parking, Highchairs Available, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Reservations, Outdoor Seating, Valet Parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Bar Scene, Special Occasion Dining, Child-friendly
Open Hours
Sunday
11:00 - 02:00
Monday
11:00 - 02:00
Tuesday
11:00 - 02:00
Wednesday
11:00 - 02:00
Thursday
11:00 - 02:00
Friday
11:00 - 02:00
Saturday
11:00 - 02:00
Location and Contact Information
  • Address: Boulevard Kukulcan Km 9,5 | Zona Hotelera, Plaza Forum by the Sea, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 688 5491
Description
A resort town basically carved out of pure jungle, Cancun was nothing but birds and iguanas as recently as 1974, when development began. Set upon the Yucatán Peninsula, the city is thronged by famous ruins: centuries-old pyramids, temples of the ancient Mayans, travelers who didn't get to the Hard Rock Cafe in time. Just kidding! But you will be sorry if you miss us. Nightlife options are plentiful here, with everything to amuse from sports to gambling bars to romantic piano bars. Trust us 'cause we've already scouted it all out. By far the best choice is your resident expert on having a good time, yours truly, the Hard Rock Cafe Cancun. So after you've hiked through the exotic jungles and explored the ruins, get ready to uncover the real treasure, our Cancun Cafe! You'll find a valuable rock 'n' roll memorabilia collection at our exclusive restaurant, plus an incredible and unmatched expansive ocean view. Dig in and treat yourself to a delicious lunch or dinner!

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
2 questions
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Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?