We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Teppan Grill

Hyatt Regency Mexico City | Campos Elíseos 204 , Polanco Chapultepec, Mexico City 11560, Mexico
+52 55 5083 1234
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Overview
  • Excellent50%
  • Very good30%
  • Average12%
  • Poor2%
  • Terrible6%
Travellers talk about
“tempura” (2 reviews)
“ribeye” (2 reviews)
Open Now
All hours
CUISINES
Japanese, Seafood, Sushi, Asian
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Hyatt Regency Mexico City | Campos Elíseos 204 , Polanco Chapultepec, Mexico City 11560, Mexico
Write a Review
Reviews (110)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 37 reviews

Reviewed 2 days ago via mobile

The show is impressive and have a cook for you is a nice experience, but the food was not well cooked and no flavors.

Thank Fasani
Reviewed 17 February 2017

the restaurant has it all. it does not look as your typical hotel restaurant, as the service is very good, the menu superb and the food outstanding. will go againMore

Thank RAAH0407
MEXHR-M, Manager at Teppan Grill, responded to this reviewResponded 3 March 2017

Dear Guest, Thank you for taking the time to write your comments and share them with the TripAdvisor community. It is a pleasure to know that we exceeded your expectations and that you had a great experience at Teppan Grill. Our daily efforts are focused...More

Reviewed 15 February 2017

This is a nice place right in the middle of the Polanco area in Mexico city, GREAT if you like japanese food, athough a bit expensive: if you are looking for value, I would recomend you go elsewhere, however if you are truing to impress......More

Thank Luis Miguel B
MEXHR-M, Manager at Teppan Grill, responded to this reviewResponded 3 March 2017

Dear Luis, Thank you very much for your comments about your recent experience at Teppan Grill. Here at Teppan Grill we aim to care for our guests so they can have an incredible time. This care is shown though our service, the way our chefs...More

Reviewed 13 February 2017 via mobile

It was a nice cooking show but the food was so tasteless, the meat was raw and cold. It was like having dinner in a circus.More

Thank Fasani
MEXHR-M, Manager at Teppan Grill, responded to this reviewResponded 14 February 2017

Dear Guest, Thank you for taking the time to share your experience at Teppan Grill with the TripAdvisor community. I am sorry that we did not make your visit memorable and that your experience was not up to your expectations. Please be assured that your...More

Reviewed 23 January 2017

Good food and great service and the price was great, did find the food a little over seasoned with salt, the beef was great and we had a great bottle of wine.More

Thank David D
MEXHR-M, Manager at Teppan Grill, responded to this reviewResponded 14 February 2017

Dear David, I would like to thank you for taking the time to write about your visit to our restaurant for the TripAdvisor community and for rating us with 5 stars. It is though comments such as yours that lets us know that we are...More

Reviewed 9 December 2016 via mobile

We sat at this beautiful restaurant inside the Hyatt Regency and we ordered right away. And then we waited and waited. There was, apparently, no available cook to prepare our food. Finally a cook showed up and prepared a delicious beef with cream cheese on...More

Thank MauricioBabilonia
MEXHR-M, Gerente at Teppan Grill, responded to this reviewResponded 13 December 2016

Dear Guest, Thank you for taking the time to share your experience at Teppan Grill with the TripAdvisor community. First of all I'm sorry that our service was not up to your expectations. I have already spoken with our culinary team in order to ensure...More

Reviewed 14 November 2016

The food in this restaurant is perfect but the service could be better. There are a lot of people working but a lot of them are not really paying attention. Again, the food is more than excellent!More

Thank d81663
MEXHR-M, Gerente at Teppan Grill, responded to this reviewResponded 3 December 2016

Dear Guest, Thank you very much for taking the time to leave your comments, our purpose is to take care of our guests to ensure their satisfaction and making them to leave happy after a great experience! One of many great things we are proud...More

Reviewed 23 October 2016

As the title says, the fire roll is one of the dishes you have to try, it is very tasty. The service and everything else was perfect. Also, there is one dessert (like ice cream with chocolate mousse), that comes with the menu that was...More

Thank Omi_Wan
MEXHR-M, Supervisor at Teppan Grill, responded to this reviewResponded 8 November 2016

Dear Guest, Thank you for taking the time to rate us with five stars and for sharing your experience with the TripAdvisor community. Comments such as yours let us know that we are on the right track to becoming one of the best Asian restaurants...More

Reviewed 18 October 2016 via mobile

We had a large family dinner at the Mexico City location (in the Grand Hyatt in Polanco). This is one of the best Japanese grills I've been to, including Tokyo. The food was excellent, the preparation was entertaining and the wait staff were top notch-...More

Thank James N
MEXHR-M, Supervisor at Teppan Grill, responded to this reviewResponded 8 November 2016

Dear James, Thank you for your five-star evaluation and for taking the time to share your comments with the TripAdvisor community. It is a pleasure to know that we exceeded your expectations and that you had a great experience at Teppan Grill. Our daily efforts...More

Reviewed 13 October 2016 via mobile

Fresh Asian food highest quality made to order at your table. Great service from both Mariana and Monica. They were always checking on us and made sure we had what we ordered on time. Also great dessert menu! Will definitely come back when I'm in...More

Thank GraceGG711
MEXHR-M, Supervisor at Teppan Grill, responded to this reviewResponded 8 November 2016

Dear Grace, Thank you for rating us with five stars and for taking the time to share your experience with the TripAdvisor community. Comments such as yours let us know that we are on the right track to becoming one of the best Asian restaurants...More

Nearby
Polanco
Poshness defines Polanco, this wealthy neighborhood
retains elegance unmatched elsewhere in Distrito
Federal. Brunch in the Polanquito area, then keep up
with the latest fashion trends in luxury boutiques
around every corner. Top it off with beautiful cafés
and restaurants that surround Lincoln Park, a treat to
the senses thanks to the art decó architecture and
high quality gourmet cuisine found here.
...More
Nearby Restaurants
Agua y Sal Cebicheria
732 reviews
.05 km away
Au Pied de Cochon
759 reviews
.12 km away
Chapulin
248 reviews
.12 km away
Alfredo di Roma
324 reviews
.08 km away
Nearby Attractions
National Museum of Anthropology (Museo Nacional de Antropologia)
13,403 reviews
.69 km away
Auditorio Nacional
307 reviews
.40 km away
Parque Zoologico de Chapultepec
547 reviews
.65 km away
Lincoln Park
12 reviews
.47 km away
Questions & Answers
Get quick answers from Teppan Grill staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 37 - USD 75
Meals
Lunch, Dinner
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Business meetings, Child-friendly, Special Occasion Dining, Romantic
Open Hours
Monday
13:30 - 23:00
Tuesday
13:30 - 23:00
Wednesday
13:30 - 23:00
Thursday
13:30 - 00:00
Friday
13:30 - 00:00
Saturday
13:30 - 00:00
Location and Contact Information
  • Address: Hyatt Regency Mexico City | Campos Elíseos 204 , Polanco Chapultepec, Mexico City 11560, Mexico (Formerly Teppan Grill & Tong Fong Sake Bar)
  • Location: Mexico  >  Central Mexico and Gulf Coast  >  Mexico City>  > Polanco
  • Neighbourhood: Polanco
  • Phone Number: +52 55 5083 1234
  • E-mail
Description
A truly unique dining experience. Enjoy our selection of premium meat and seafood prepared right in front of your eyes, Teppanyaki style.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing