A group of six of us, all work colleagues, ate in at this cafe We all noticed the service staff were accommodating and professional, except for an older woman serving whom we all noticed was very "on-edge" and noticeably very stressed out, hardly smiling at...customers nor staff, - definitely not the sort of person to have serving in a hospitality outlet. We felt sorry for the other service staffMore
It was my birthday....The place was busy granted...were told to wait on a waiting list by lady in the restaurant part who advised we can get take away next door as well. We gave our number , and decided to order something small from the...take away as recommended. As I was ordering a steak sandwich (Which costs $27.00) I asked the young girl to hold the bacon as we dont eat pork, at this point a male who heard me, yelled at me very rudely from behind the girl, "NO CHANGES TO THE MENU, CANT YOU SEE HOW BUSY WE ARE"!! Even the poor girl was taken aback and flustered at the mans rudeness. She decided to take my order any way. Halfway through placing my order the lady from the restaurant part came running out and confronted me by asking abruptly what i was doing. I informed her that we were merely ordering something small to eat whilst we were waiting for our table to be empty. She said theres no need to order at the takeaway, she cancelled my order without consulting me and told me to go and sit at a table, despite it being her idea in the first place. At this point I noticed numerous empty tables. I also noticed some patrons were leaving their plates half eaten, not all... but some! This is not a good sign. We sat for 2 minutes when I decided that I was probably not going to get what I wanted to order based on the male owners rudeness to me earlier. I also like my meat well done, and it's rare that I get my food cooked the way I like it. My daughters looked at the menu and couldn't really see anything they liked. All these factors combined we thought it best to skip the place. We got up and went to the lady apologised and said that based on the facts above, we had changed our minds. I was very polite, they were busy, we hadn't ordered anything and had not inconvenienced them in any way. Her response very rudely to me was, "Next time check our menu before you decide to come in?!?!? I was Shocked. We were never given the opportunity to look st a menu, there was no menu posted outside, and we were rushed at all stages. I still chose to be polite despite the obvious spoilt nature and rudeness and disrespect that they had they had shown us. I said look it's okay, you have plenty of tourists and you said that your very busy, so it's fine and you will be okay. She continued to give us attitude and basically gave us death stares. This review is 100 percent exactly what happened and I have not exaggerated any part of the incident. By being the only cafe/restaurant in the vicinity with granted, million dollar views, I think they have become arrogant and very rude. I have never wrote a review on any place before but it was my birthday and they upset my whole family by their behaviour. I expect that they will counter with lies and stories. Establishments such as this should remember times during covid when they would have shut down and not treat customers during good periods as rubbish!More
Fantastic location and views of the beautiful surf break / beach and sand dunes galore Watching the camels being ridden was a bonus The restaurant is perfectly situated but the lunches we had were the worst I have had around Port Stephens ie pork salad...and special chicken burger However the staff were great , finding us a table even though it was busy so we will try again but order differentlyMore
Must say online booking annoying Manager was rude and unfriendly Other lady staff member so very lovely and friendly Need to make an allocated doggies area where owners can view the doggies or outside seating where dog owners can sit with their puppies like most...modern restaurants and cafes do these days Pancakes were dry and had to ask for 2 out of our 4 coffees to be deliveredMore
14 of us for lunch. One chooses from the menu then pays at the counter for food and drinks. The service was amazingly fast, all our meals reaching our table about the same time. Every meal looked delicious, the presentation superb. I had the smashed...avocado with smoked salmon. Just delicious, with enough food for a good lunch. The only thing missing was a gelato for dessert - they don't carry that type of dessert, though many of us would have bought it. Have been there 4 times now, and with the new summer menu, we will go many times again !!!!More
$21 for a couple of handfuls of spinach, a finger thick slice of roast pumpkin and a few raisins. Shown on the menu as a mains. We had to order hot chips and scones to get some resemblance of a meal. Deceptive / misleading advertising...in NSW consumer law language. A ripoff in ordinary words.More
My friends & I went last week for lunch. As always the view is spectacular, coffee very good & staff were friendly…. But what two of us wanted had just sold out so we ordered a Mushroom Risotto. The serve was small (& expensive) &...the Risotto was a big blob of goo with hardly any flavour. I ate too much of it as I was hungry….my friend ate only half…We should have asked for something else but didn’t…..Unfortunately as well both of us were unwell in the evening & I had to take the night off from work. It’s the 3rd time we have been disappointed so will definitely not be going back for a meal. Such a shame…the food used to be amazing!More
Always awesome food and coffee with fantastic service! The owners do a great job as well as the staff. I highly recommend.
This is our go-to cafe for breakfast or lunch. The view is amazing, the staff are always helpful and friendly but the best of all is the quality and variety of their food. On our most recent visit last Sunday morning, we enjoyed a breakfast...special which included creamy mushrooms, feta cheese and a fried egg on sourdough and an eggs Benedict with salmon… it was epic ! We highly recommend a visit.More
Was really looking forward to taking my son and his fiance there to celebrate their recent engagement. Firstly, you can't even phone to book, that has to be done online only. Secondly, you have to find your own table, order online or at the counter,...and nothing on the menu is flexible at all. It was an effort to try to get ingredients removed from an order that was the only thing on the menu that suited. That should have been the first red flag to tell me that the food was already cooked and kept warm. When I received my chicken sandwich, my suspicions were correct. The chicken must have been cooked a week ago, as it was dry and almost inedible. I brought that home for my dogs. The bread / toast was cold, plain and not nice at all. So, basically I had a milkshake and a handful of chips for approximately $30.00 Yes the location is spectacular, but apart from bringing the food to the table, there was no customer service.More
Crest is right on Birubi Beach, so you have an uninterrupted view of the beach while eating. Beautiful on a sunny day but dramatic when the weather is wild. Try to get a table near the window. The food is excellent and service is laid...back but efficient.More
We really enjoyed our breakfast here. The breakfast special of Chilli scrambled eggs, Chorizo, Hommus and toasted flat bread was a great combination of flavours. Additionally the service was also very good 👌🏻
My family decided to surprise my mother for her birthday and thought it would be nice to dine by the beach. We were a party of 8. The view was gorgeous and the food was delicious with generous portions. The staff were very friendly and...attentive and our meals and drinks were served promptly. Thanks for a wonderful experience, as always.More
Went to this cafe for breakfast during the Christmas break. We both got fried eggs and bacon on sourdough, it was fresh and delicious. Staff were a little rushed but only to be expected during the busy season. Would love to return when it’s a...little quieter and enjoy a nice lunch, the views are to die for!More
The location is incredible but that’s all I enjoyed. The food and drinks are expensive and the service was terrible. I get that it’s peak season and it’s exhausting but it really showed.
