This cafe has the most beautiful views and could be a delight to visit if it weren't for the awful service. Have been there several times now and it seems that staff are chosen for their lack of courteousness and inability to smile. You are...made to feel that you are a nuisance, turning up and asking for refreshment. Please note that this review is for the cafe at Plas Tan y Bwlch, and not the cafe at the steam railway station. The menu is limited to sandwiches, and as a veggie, it was a nice to surprise to find that they had humous sandwiches. They came with some crisps and salad and were nice, although the humous was rather thinly spread!!! This could be a wonderful place to stop and enjoy, but be prepared for the staff attitude to take away some of that pleasure. Conversely, the staff inside the centre are helpful and friendly, and the range of courses is superb, to go along with the location.More

We stumbled across this tea room whilst almost at the end of a wonderful walk with our dog in the forest opposite. As it was a lovely sunny day we enjoyed the outdoor seating looking out at the Tan y Bwlch station for Blaenau Ffestiniog...railway. I had the last piece of sponge which was topped with rhubarb and red cherry....absolutely delicious! My husband had the chocolate caramel shortcake and both of us had coffee. It was a very pleasant setting and was a lovely treat to finish our walk. The toilets were clean and the lady serving us was very friendly. There is also a little nature trail nearby which in fact led us to our car. We returned the next morning as it was close to where we were staying and this time parked at the station. The staff were different on the Saturday and weren't quite so friendly and welcoming as the day before. We sat inside as it had been raining and we chose the carrot cake and scone. Both were still quite nice but not quite the same as the sponge. We also took some welsh cakes and bara brith as a take away which again tasted nice but not quite as good as some places. The toilets were yet again very clean however. Overall, it is worth a stop but your experience may vary depending on who's working and the cakes on offer that dayMore

We walked steeply down from Tan y Bwlch station on the Ffestiniog Railway via lakes and woods and were ready for lunch. Signage to the tearoom was non existent but we found it. The person in charge had a couldn't-care-less attitude as soon as arrived....No smile or greeting. "What do you want?" she said. "What sandwiches do you have?", I asked. She pointed to a menu board. My wife read them out aloud, When she got to tuna and sweetcorn. we were informed there was no sweetcorn. We ordered ham. "Don't you want egg mayonaise?" she asked! We ate on the terrace overlooking the estuary with nice views to the Rhinog mountains. The sandwiches were ok and came with crisps and salad garnish. However, my wife's ham sandwich had a strange blue plastic bit inside. When we took it back there was no apology at all. "It must be a bit of my glove" she said. The toilets were not very well signed and were very basic.More