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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Italian, Pizza, Mediterranean
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner
View all details
meals, features
Reviews (260)
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257 results
Traveller rating
169
31
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14
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Time of year
LanguageEnglish
Traveller rating
169
31
22
21
14
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All reviews pasta bread arancini steak italian wines food was absolutely amazing his team the wait staff busy night inner west rob manuel wheel sons crust
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Reviewed 3 weeks ago

We sat down outside at an empty table (there were at least three empty ones), and were “greeted” by a waiter with an angry tone who admonished us for not waiting to be seated. He had no problem as to where we sat so why...the need for this attitude? A nicer way would have been to say that next time you come, could you please check in first? And how about a greeting first? We were then asked by two different waiters if we would like water (we said yes please). After a further 15 minutes (we timed it), and having no water brought to our table, and no waiter coming to our table either, we gave up and walked out. We then went to a really popular, and far busier restaurant, and were greeted when we arrived, and served promptly - and the food was delicious. Their staff were well trained and attentive. Fratelli, you need to lift your game - there are numerous restaurants competing with you close by. You will lose customers if this attitude continues.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 April 2023

Quite good, disappointed with the squashed table backing onto Pizza Oven (too hot). Service ok bit pricey, half and half if we would return to this restaurant.

Date of visit: February 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 March 2023

Enjoyed the ambience, the food and overall service. Everything was reasonably priced that matched the food. Will come again. I had a Gluten Free pizza and the crust was very good. Even my wife said it tased good and she is not Gluten intolerant.

Date of visit: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 November 2022 via mobile

Great italian food that comes with a well balanced sauce. Good wine variety and attentive wait staff that make you feel like you're dining with a huge family

Date of visit: November 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 November 2022

Stunning restaurant, great food, great service, great atmosphere. I had the spaghetti alla carbonara, comes in a wheel of cheese before being served. 5 stars. Good wine and starters pretty good too. Nice range and the kids loved it.

Date of visit: November 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 September 2022

Visited with the family and had a whole heap of stuff to share, Arancini, bread, calamari, pizza, pastas, steaks. All of it was absolutely perfect. The wait staff were really casual and friendly. I could so make this “our” place. Great vibe, lots of families...and hustle and bustle. Loved it. Will be back lots more. Planning to eat our way through the entire menuMore

Date of visit: September 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 September 2022

Best pizza and pasta hands down. Love the ambience. Our go to for casual dining with the family and work functions. Great italian wines.

Date of visit: September 2022
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Reviewed 22 June 2022 via mobile

Celebrated my sons birthday. Great ambiance upstairs. Terrific service by Manuel who had the best memory & kept us entertained. His recommendations were fantastic. The food was so good, we’ll be back.

Date of visit: June 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 April 2022

Catching up with friends is made even better by the exceptional food, service and drinks at Fratelli! And if you’re lucky enough to have Manuel as your waiter, your experience will be even better.

Date of visit: April 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 April 2022 via mobile

This was unfortunately a frustrating and disappointing night. It was a VERY slow wait to be served in any way… one of those nights, that despite lovely companionship, you just cannot but get anxious thinking that you have been perpetually overlooked. And then the waiter...turned on his heel on the 2 occasions that we asked him questions about the menu, with no answer given to our query. That was our experience from go to woe with him. But the worst part of the whole night perhaps came after my $12 glass of Prosecco arrived totally flat and undrinkable, with not one single bubble anywhere, and for the first time in my whole life, I had to ask for that glass of alcohol to be replaced. My husband and I were left gobsmacked when the reason given by the waiter for the dreadful Prosecco was that it probably came from a bottle that had been opened a few days ago. Heavens! Triple Eeeeeeek!!!! Truly, from our point of view, it was an experience of just wanting the restaurant visit over. And with $44 wagyu steak ordered… it wasn’t a cheap disappointment.More

Date of visit: April 2022
Helpful?
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Reviewed 22 February 2022

A huge thankyou to Rob and his team. I celebrated my Baby Shower over the weekend and was truly a memorable experience. The food was absolutely amazing and the service we received was first class. The staff were delightful, professional, accommodating and made myself and the...guests feel very welcome. Already looking forward to having my next event at Fratelli and Co !More

Date of visit: February 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 February 2022

Hi Fratelli, A quick note to say a very big thank you to Dan, Jimmy and the team for dinner on Saturday night. My family had a great night and the food the magnificent. The staff were great and professional on what appeared to be...a very busy night. Cheers LouiseMore

Date of visit: February 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 January 2022

After reading on here we thought Fratelli would be great but we returned a bottle of water with a coachroach at the bottom, the owners were apologetic but still not a good way to start the meal. The food was generally ok however we returned...one of the two tiramisu's we ordered as it had clearly gone off..a table of Mums can tell when something is sour. The owner was not apologetic and insisted it was still good and even had a bite out of it to prove it which we thought was completely unprofessional. we were offered no compensation or substitute. poor service and wouldn't go back there again.More

Date of visit: January 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 December 2021 via mobile

Warm greetings, highly organised and great communication set this restaurant apart. I was after a space for our sons 18th with quality food, especially real pizza. We found it! Authentic Italian. Attention to detail made this a meal to remember. Every guest commented on the...quality. Thank-you Rob we will be back!More

Date of visit: December 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 November 2021

Recently had my son's Christening at Fratelli & Co and I would highly recommend the venue to anyone organising a small, intimate gathering. The owner Rob was easy to deal with, and went above and beyond to cater for what we wanted on the day....It can be hard to please 45 people, although everyone who came, commented on how much food there was and how good every meal was. The set menus are a great option and we'll definitely be back for the next event.More

Date of visit: November 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rob G, Owner at Fratelli & Co, responded to this reviewResponded 16 November 2021

Thank you for your kind review Alex. It was a pleasure to look after your family and we are so pleased you had a memorable day. We look forward to welcoming you again soon. Grazie!

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Questions & Answers
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Anky N
2 June 2016|
AnswerShow all 2 answers
Response from Robert_Galati76 | Property representative |
Yes it is BYO wine only for tables under 10 guests. Corkage is $5 per drinker.
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FRATELLI & CO, Concord - Updated 2023 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Fratelli & Co

Yes, Fratelli & Co offers takeaway services.

Yes, Fratelli & Co offers delivery services.

Fratelli & Co is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4