The Crafers Hotel

Someone from this business manages this listing.

597 reviews

#2 of 9 Restaurants in Crafers$$ - $$$, Bar, Australian, Vegetarian friendly

+61 8 8339 2050+ Add website

Hours

Sun

10:00 am - 9:00 pm

Mon

10:00 am - 9:00 pm

Tue

10:00 am - 9:00 pm

Wed

10:00 am - 9:00 pm

Thu

10:00 am - 9:00 pm

Fri

10:00 am - 9:00 pm

Sat

10:00 am - 9:00 pm

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What is Travellers’ Choice?

Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

Ratings and reviews

4.0

597 reviews

#2 of 9 Restaurants in Crafers

Travellers' Choice 2024

RATINGS

Food

Service

Value

Atmosphere

Details

Someone from this business manages this listing.

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PRICE RANGE

$12.00 – $40.00

CUISINES

Bar, Australian

Special Diets

Vegetarian friendly, Vegan options, Gluten free options

meals, features

Location and contact

4 Main St SA 5152, Crafers, South Australia 5152 Australia

+61 8 8339 2050

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Can a vegetarian person get a good meal at this restaurant?

Yes

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Details

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About

Takeaway Meals Available Thursday, Friday, Saturday 5 til 8pm Sunday 1pm til 7pm Bottle Shop Open 7 Days Accommodation Available Thank you for your support

PRICE RANGE

$12.00 – $40.00

CUISINES

Bar, Australian

Special Diets

Vegetarian friendly, Vegan options, Gluten free options

Meals

Dinner, Drinks

FEATURES

Reservations, Outdoor Seating, Seating, Parking Available, Street Parking, Validated Parking, Free off-street parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards, Table Service

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4.0

597 reviews

Excellent

324

Very good

152

Average

Poor

Terrible

philip5048

Tam Ky84 contributions

excellent but the menu can confuse

June 2020 • none

Menu is a combination of pub food and classic French so it can be confusing and this is reflected in the mixed reviews. We had the French (mussels snails pork) and it was excellent. A 500ml carafe of good wine makes this in all good value. Cosy room with an open fire, good service.

Written 6 June 2020

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

HayleyCrafers

Dear philip5048, Thank you for dining with us recently. We are glad that you enjoyed your meals with us! Our apologies if our menu has confused- we attempt to cater for all tastebuds! We look forward to seeing you again, Kind Regards, Hayley Kerin

Written 30 June 2020

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Seashellee

Stirling24 contributions

Average, won’t hurry back.

Apr 2021 • none

A disappointing experience overall. Made a booking on line and requested a booth which was not able to be provided. Arrived an hour early for cocktails at the bar by the fire which couldn’t be accommodated. So we were shown to our table early to accomodate our early drinks which was fine. Except we were made to feel hurried to order food. Over. And over again. We eventually ordered entrees. Scallops were great. Duck confit was average, not a lot of flavour. Then it was time to order mains. I wanted steak but it was on truffle mash and I am allergic sadly to truffle so I asked to swap the mash for chips. Waitress didn’t believe that could be accommodated. But they could leave the mash off and I could buy a side of chips. Really?? So I settled on random grilled fish which was dry and tasteless served with store bought tartare and a coz lettuce leaf. The other steaks looked ok. My mums curry was huge but only a few pieces of prawn and the barramundi was so full of bones she couldn’t eat the dish at all. She told the waitress who shrugged her shoulders and offered a doggy bag. The creme brûlée was great. The chocolate mousse was tiny but tasty. Although the ambience is lively, it was a disappointing meal. Pity since we live just around the corner. Won’t hurry back.

Written 10 April 2021

Expedition798012

3 contributions

Fabulous night out

Mar 2021 • none

My wife and I booked dinner here after a concert at Mt Barker. Expecting a quiet country pub, we were delighted by the busy, happy atmosphere and a level of friendly professional service sadly lacking in some big city establishments. Top marks go to Kieran, our host and sommelier, and Stella our charming waitress. We opted for the carte blanche family style option, providing a stunning array of well presented and well timed dishes. Good wine and coffee rounded out the night and we promised to return on our next visit to Adelaide (from Melbourne).

Written 6 March 2021

Explorer03441495669

Dear Expedition798012, Thanks for your lovely review! Our carte blanche menu is certainly a lovely way for us to showcase our offering. We hope to see you again on your next visit to the Adelaide Hills. Kind Regards, Hayley

Written 1 April 2021

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

LisaMDL

Adelaide3343 contributions

Cool list of wines by the glass. That’s it???

Feb 2020 • friends

Had high hopes for this ‘scrubbed up’ hotel, having been to the Uraidla Hotel, and other than being reasonably attractive on the eye it couldn’t have been a more different and substandard experience. Sloooooooooow service and average food. One girl just seemed to walk around with her eyes closed, or otherwise it was this absurd behaviour of wait staff that is so common now where the attitude seems to be ‘I don’t look after your table, someone else does’ so they won’t even look at you! Our guy took forever to return to us each timing and getting a second glass of wine and the coffee orders took forever. The fish looked far more batter than fish and the cordon Bleu was a huge disappointment. Soggy and no cheese inside as it had obviously cooked/oozed out before it got to the plate. Boring steamed veg to accompany that looked almost like frozen veg! Apparently the burger was good - but 30$ with egg and bacon. Seriously. Would not try it again.

Written 15 February 2020

HayleyCrafers

Dear LisaMDL, Thank you for taking the time to review the hotel. We are sorely disappointed to have let you down on this occasion. We take feedback very seriously and always aim to better our offer. If you could please forward your contact number and appropriate time to call, to info@crafershotel.com.au, we would be eager to discuss your experience further. Kind Regards, Hayley Kerin

Written 17 February 2020

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mark

Adelaide13 contributions

September 20 20 .Very Disappointed.

Sept 2020 • none

September 20 20 .Very Disappointed. We are locals and considered The Crafers Hotel to serve the beat meals in the Adelaide hills .It was always reliable and a cut above the other hotels due to its superb food and excellent service. Unfortunately the six of us all agreed that the meals were below average & considering the new pricing structure overpriced meals. The oysters ranged from small to tiny.The duck main course were small, tasteless & chewy with six tiny cubes of roast potato . The pork was extremely fatty and lacked flavour. The stakes were fatty with section in edible. Desserts sound great but weren’t. We really should have expressed our dissatisfaction when the waiter asked how were our meals rather than just smiling politely. Well we will now go to our other Hills hotels for our next dinning experience and wait to we hear from other locals if The Crafers has improved.

Written 29 September 2020

Paul T

Woodside67 contributions

Average, Average, Average,

July 2020 • none

Average, Average, Average, bite to eat with my son on a Wednesday night, haven’t been for a while so thought it would make a change. Two course meal for $50, ok so we both had steak and desert, service was annoying, asked by three different waiting staff if the meal was ok within 5 mins, lucky a fourth didn’t appear! Steak was very average, medium rare but salted it up to add some flavour, desert was crepe brûlée and a pear danish with ice cream. For a fancy French themed menu there was nothing fancy about the meal. Not as bad to send it back but it was just so average a meal, we had onion rings and spuds for sides (French?). Sorry just average.

Written 26 July 2020

Margaret F

Adelaide40 contributions

What a disappointment

Aug 2020 • friends

Staying locally for the weekend and wanted a pub meal. Arrived at 5.30pm to be told they were fully booked despite numerous inside tables being emptied. Yes they must have been reserved but my dining partner and I were only out for a quick bite. Got a table outside which stated non smoking but the passive blow over from the smokers area was horrendous. Requested a move. In checking the wine menu our first disappointment - the only sparkling red was a bleasdale.... hmmm My dining partner ordered a burger well done, myself some kilpatrick oysters and wedges along with a side of bread. Well readers - Such a disappointment. Burger was rare and oysters were only luke warm and really just tasted like tomato sauce with a bit of bacon. No sas, no flavor. The bread had good crunch but I had to use my oyster fork to butter it as there was not cutlery, no napkins and no condiments available. The burger got sent back to go well done but after 15 mins we cancelled and left. Graciously they advised we didn’t have to pay. One saving grace. So much for a good pub meal in the hills. Blah.

Written 1 August 2020

Rory M

1 contribution

Very Disappointed

July 2021 • family

We have been to the Crafers Hotel before and had a good experience. The food was good and the service was also good. We decided to go this weekend Saturday the 17th of July for lunch for my birthday. What has happened to your service??? Right from the start our waitress has no idea about the menu or any of the wines. After ordering entrees we were told they are not doing the dish at the moment. And then the long wait... at least an hour after our entree was cleared before it looked like they were going to start cooking our mains. We asked multiple times how long it will be with little care or responsibility from staff. We had ordered a bottle of wine and had to remind them after all of our glasses were empty to get a re-fill. We got to the stage where we had been waiting for hours so we asked for the Manager. He listened to our concerns however he did not apologise or take any responsibility for our experience. When the meals finally came out they were underwhelming. No discount on the invoice and no responsibility taken. We are locals and will not be returning. I think they need a change in management if that’s how they treat their customers.

Written 16 July 2021

CMTeo

Adelaide19 contributions

Nice set menu with gorgeous Creme Brûlée dessert

Aug 2020 • none

Visited the Crafers Hotel on a Sunday night for couple's dinner. Nice ambience and guests are well spaced out with distancing. The set menu was well priced with nicely presented food of good portions. The creme brûlée is something to be tried! We found out later that the chef was French and was previously working at hotels and the Jupiter in the CBD.

Written 4 August 2020

Boderick18

2 contributions

DISAPPOINTING BIRTHDAY DINNER GONE WRONG

Nov 2022 • none

I am a local person with friends from Sydney in town to have a belated birthday celebration. I have been to the Crafers over the years and the food and service were always impressive, sadly our dining experience did not live up to our mood or previous expectations. We ordered two entrees and four main courses from the six dishes ordered two were just OK and the rest were absolute rubbish, don’t bother with the Pork Belly entree a small serve, we also had a serve of Croquettes which were the only highlight of the night. I ordered the Steak Frites as a Main Course it was inedible after two bites of the Sirloin Steak it was more like a flank piece of meat thrown onto a plate with coldish shoestring chips and a Cafe De Paris butter which tasted more like smelly shoes, hardly any dressing on the bland cabbage salad, two Fish of the Day (Swordfish) were also ordered and this was eagerly pushed by the Waiters on our arrival, both were so overcooked they needed resuscitation and the Tempura Oysters were so small they were unrecognisable on the plate, this special did not live up to the rather long pitch that was executed by the rather annoying male waiter who appeared to be more into his watches than the job at hand. This restaurant is nothing but an overpriced bistro trying to masquerade as an upmarket French eatery in a pub style atmosphere. Such a shame as we recommended this restaurant over the years but Standards have dropped indeed.

Written 28 November 2022

terobbo

Adelaide34 contributions

Very disappointing

Jan 2021 • friends

Very disappointing experience when we visited in a group of 8 for lunch as heard such good reports about this hotel. I ordered a vegetarian burger but was told they had a problem with that but could do a zucchini burger. To summarise quickly it was a few bits of grilled zucchini on a very uninspiring roll and a bit of lettuce. As a whole the meals were underwhelming and overpriced.

Written 9 January 2021

Peter M

23 contributions

Very disappointing - our last visit there, I'm afraid

Aug 2020 • none

We have had the excellent beef bourguignon as prepared by the previous cook several times at Crafers. So this time our party of 4 had the new offering (part of 2 courses for $50). What a disappointment! BB is a simple stew - cubed beef, small whole onions etc in a rich sauce. What we were offered was a single slab of beef cheek nestled up to a bit of mashed potato and (on the side, believe it or not!) a scoop of tasteless, textureless vegetables reminiscent of frozen mixed veg. The sauce was thin and watery. The total bill was $280. We won't be returning any time soon.

Written 7 August 2020

NinaWilli79

Barossa Valley246 contributions

Very enjoyable experience

Feb 2021 • couples

From the moment we walked in we enjoyed the experience! We hadn’t booked and they were very busy but they found us a table and all of the staff were so friendly and welcoming. The atmosphere was great. We started with a cocktail and then had the sour dough bread followed by the Wagyu steak which was OMG delicious and cooked exactly as asked! This was paired with a glass of red selected with the help of the somelier. Great experience all round and very reasonably priced!

Written 23 February 2021

Explorer03441495669

Dear NinaWilli79, Thanks for your lovely words! We are so pleased you enjoyed your meal at the hotel. We hope to host you again! Kind Regards, Hayley

Written 1 April 2021

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Leeanne W

Moree5 contributions

A pleasant surprise

Mar 2021 • none

It was a Monday night so we didn’t think we would need a reservation, so was very surprised when we arrived and it was fully booked. Nonetheless the waitress Kate advised she could arrange a table for us but with a stipulation that we could only have it for an hour. We agreed. From the moment we were seated all the staff were very friendly. We ordered oysters for entree, kilpatrick and shallot and sherry vinaigrette. For main hubby had house special, ribeye with vegetables and I had prawn and barramundi curry. Both were outstanding in size and flavour and the service was excellent. Communication from Kate regarding our table was exceptional, she ended up finding room for us so we didn’t need to hurry, which we really appreciated. For us an excellent night out is not only the food but customer service and the Crafers Hotel has both.

Written 15 March 2021

Explorer03441495669

Dear Leanne W, Thank you for your kind words! So pleased you had an enjoyable dining experience with us! I will be sure to pass on your kind words to Kate. We look forward to seeing you again soon. Kind Regards, Hayley

Written 1 April 2021

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Karyl C

11 contributions

Really nice food

Feb 2021 • none

We were staying at Mt Lofty House and decided to eat at this hotel after reading positive reviews. The food was really great, the staff friendly and efficient. I had the lamb rack and was one of the nicest lamb racks I have had in years! My husband had the steak and he loved it, perfectly cooked to his liking. The only let down was the dessert, we ordered the Peach Melba and the peaches appeared to be tinned, we expected them to be fresh peaches straight from one of the many fruit producers in the area. There were supposed to be "bruleed" with a torch but we could see no evidence of this at all and the Panna Cotta was pretty solid, no wobble on that one which was a shame because the main meal was fantastic. I would gladly go again but just not order a dessert, they do mains very well.

Written 19 February 2021

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