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The Hand & Sceptre Restaurant

$$ - $$$
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21 London Road | Tunbridge Wells, Southborough, Royal Tunbridge Wells TN4 0RJ, England
+44 1892 529292
Website
Today
12:00 - 22:00
Open now
See all hours
Hours:
Sun 12:00 - 21:00
Mon - Fri 12:00 - 22:00
Sat 12:00 - 22:30
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313 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

Yet another perfect lunch. I have been here for lunch around six times over the last couple of years and have never been disappointed. The menu makes it very hard to choose but has always been delicious. For those with a sweet tooth the butterscotch caramel bar is amazing. The service and staff have always been first class. No complaints... More 

Helpful?
Thank Karen H
Hemel Hempstead, United Kingdom
Level Contributor
34 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 1 week ago via mobile

Hi all just a quick word about the service we received from them it all started well then went south asked about one of the special's it was described to me only when it came out disappointment. Food was tasty but when you see beef rib on the menu that's what I would expect a whole rib not half never... More 

Helpful?
Thank jamesHerts
Glenn W, General Manager at The Hand & Sceptre Restaurant, responded to this review

Thank you for your recent review. The size of our beef ribs do vary and as these are a special we can not always guarantee the size, we hope you can understand this, also when these are slow cooked they can sometmes go down in size. However we have taken your comments on board and have discussed this with the... More 

Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

I stayed here for business for 1 night only. The staff were welcoming and friendly. I had a meal in the evening which was pleasant pub grub at a reasonable price. My room was clean, well furnished and I had a good nights sleep. If staying in the area I would definitely recommend.

Helpful?
Thank MrsTomlinson
Glenn W, General Manager at The Hand & Sceptre Restaurant, responded to this review

Thank you for your recent review, we hope to see you soon the next time your in the area. More 

Reigate, United Kingdom
Level Contributor
18 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago via mobile

Was pleased to find that the menu has been updated. We received a warm welcome and were shown to our table promptly. The waitress immediately asked for our drinks order which was quickly delivered. We ordered a Mediterranean mezze and Lebanese-style Beef Kabobs to share followed by Roast Pork, Roast Rib of Beef and a Trio of Roasts. All were... More 

Helpful?
Thank Lemon1000
Glenn W, General Manager at The Hand & Sceptre Restaurant, responded to this review

Thank you for your recent review, We are glad that everything in our control was to your liking. We hope to see you again soon and if you request we can try and sit you away from any children. More 

Tonbridge, Kent
Level Contributor
22 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
Reviewed 2 weeks ago

We were meeting up with some friends we hadn't seen for a long time and were looking forward to a great catch-up. The food was very good and the service was faultless. Unfortunately, there was some live entertainment and they were very good - sang very well - but it was so loud that we couldn't hear each other properly... More 

Helpful?
Thank Rawlplug
Glenn W, General Manager at The Hand & Sceptre Restaurant, responded to this review

Thank you for your recent review, We apologise for this oversight and we continue to learn and adapt. We tried an extra date for live music and we hope to see you again soon when this isnt on. Thank you. More 

Kent, United Kingdom
2 reviews
Reviewed 3 weeks ago

Wonderful food, calm atmosphere. Perfect for families and couples alike. Attentive waiters and waitresses. Excellent value for money. Can't wait to go back

Helpful?
Thank I5869SIdonnab
Glenn W, General Manager at The Hand & Sceptre Restaurant, responded to this review

Thank you for your recent review. We were so happy to see your comments as was the whole team, we hope to see you again soon. More 

Tonbridge, United Kingdom
Level Contributor
50 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

This was the last place we had a meal with my mum before she passed away and decided to have the wake there after her funeral. We were treated really well and my wife, son and I returned for lunch. Friendly good pub/restaurant with really good food. Definitely recommend

Helpful?
Thank Jace59
Glenn W, General Manager at The Hand & Sceptre Restaurant, responded to this review

Thank you for your recent review, We hope to see you again soon as we continue to learn and improve our service. More 

1 review
Reviewed 3 weeks ago

Ambiance and setting are great, but cant say the same about quality of food. The menu reads well but unfortunately the quality is lacking and thus very over priced. Service was also very slow and we had to ask why rather than being given an apology to a long delay in service.

Helpful?
Thank Peter R
Glenn W, General Manager at The Hand & Sceptre Restaurant, responded to this review

Thank you for your recent review, We are sorry that we did not live up to your expectations. Since your visit we have reviewed our rostering system and are currently training new recruits in order to deal with busier sessions. We hope you do try us again and see an improvement. More 

Sheffield, United Kingdom
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Lunch with a girlfriend mid week. Staff welcoming. Nice menue. My friend had fish and chips which were soggy but edible and came very quickly. She was not impressed. I had crab cakes with two spears of asparagus and a tiny bit of seaweed, Tasted fine but portion only suitable for small appetites . There was loud bagging all though... More 

Helpful?
Thank myfanwy2016
Glenn W, General Manager at The Hand & Sceptre Restaurant, responded to this review

We are sorry to hear that our food was not to your liking. We could have changed your fish and chips for you and we could have bulked up your fish cake meal with a side of fries or salad, in regards to the loud baning we are sorry this disturbed your meal but as a listed building sometimes work... More 

London, United Kingdom
Level Contributor
20 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago via mobile

Glen and the team have delivered a great new menu.....superb. Ever friendly and welcoming....im biased of course, but for good reasons.

Helpful?
Thank Lance S
Glenn W, General Manager at The Hand & Sceptre Restaurant, responded to this review

Thank you for your review, We are excited to bring you our new dishes and continue to work hard in delivering you great service and food. We look forward to seeing you again soon. More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 7 - USD 33
Cuisine
Bar, British, Pub, European, Gastropub, Vegetarian Friendly, Gluten Free Options
Meals
Breakfast, Brunch, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Kids, Special Occasion Dining, Child-friendly, Business meetings, Local cuisine, Bar Scene
Open Hours
Sunday
12:00 - 21:00
Monday
12:00 - 22:00
Tuesday
12:00 - 22:00
Wednesday
12:00 - 22:00
Thursday
12:00 - 22:00
Friday
12:00 - 22:00
Saturday
12:00 - 22:30
Location and Contact Information
  • Address: 21 London Road | Tunbridge Wells, Southborough, Royal Tunbridge Wells TN4 0RJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Royal Tunbridge Wells  >  Southborough
  • Phone Number: +44 1892 529292
Description
Tunbridge Wells Cozy Country Pub & Boutique Lodge with Simply Amazing Food & Drink. There's Something for everyone every day of the week !

Questions & Answers

Questions? Get answers from The Hand & Sceptre Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?