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Facts sheet in the hotel lobby - Picture of Stella Di Mare Grand Hotel, Ain Sukhna

Photo: Facts sheet in the hotel lobby

From Review : Misleading of Stella Di Mare Grand Hotel
Facts sheet in the hotel lobby
بطاقة الغرفة
Defekte LAN Buchse
تجربه سيئة
Lose Deckenbeleuchtung
Deteriorating
Check In— / — / —
Check Out— / — / —
Guests 
Expedia.com
USD 463
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Hotels.com
USD 463
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Booking.com
USD 340
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CheapTicketsUSD 463
Orbitz.comUSD 463
TravelocityUSD 463
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Is-Badr wrote a review Oct 2015
Cairo, Egypt3 contributions2 helpful votes
We got deceived during our visit to the hotel , we reserved a Family room with garden view (The hotel has 2 family rooms only as per the facts sheet that they have in the lobby and in every room(attached)) , a family room is a very spacious room with 2 bathrooms , 1 large bed
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Date of stay: September 2015
Response from GMSDM, General Manager at Stella Di Mare Grand Hotel
Responded 11 Oct 2015
Dear Valued Guest, thank you for taking the time to review you recent stay at Stella Grand Hotel I was pleased to note that you re booked at our Hotel , but naturally disappointed for your comments . We are very passionate in improving our level of standards and to continue improving i would welcome your further feedback in this area and i will send you a message separately. We look forward in the hope of being able to welcome you back in the near future to delivery to you a friendly and professional overall experience as we deliver on daily basis to our loyal customers. Yours sincerely. Francesco Fontana
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