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Pictures of Sol Cayo Largo - Cuba Photos

Cuba: Pictures

From Review : The good the bad and the honest truth. of Sol Cayo Largo
9166
The good the bad and the honest truth.
Nude beach (by the hotel)
La plage ...
Chambre au deuxième étage
Hotel Triste
Desapointment
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daredevil514 wrote a review Jul. 2015
Montreal, Canada7 contributions6 helpful votes
My wife and I just came back from the so called 4 star hotel Sol Cayo Largo. The Good: The grounds are very nice and well maintained, the workers work very hard at keeping it clean and beautiful. The pool is beautiful and very clean, Eduardo the pool guy takes great care of
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Date of stay: July 2015
Response from HGeneralManager, Director General at Sol Cayo Largo
Responded 29 Jul. 2015
dear daredevil514, Thank you for your timeliness' in sharing your feedback with the Tripadvisor readers. It is important for us to receive feedback at the end of a holiday, but even better would be to constructively express an expectation disregarded during the holiday, without waiting for the return, when now we cannot support you! We want really you to know that we accept and analyzed all the critical comments and this review have been analyzed with all the area managements involved in order to check all the issues mentioned. Even getting reviews not entirely positive, however, we feel privileged to be able to have a tool that allows us to improve ourselves in our daily commitment and offer the best of this structure in this destination, where we are delight to host repeat guests during the entire year. Our main goal is our clients satisfaction and we are sorry this was not your case. We usually get many compliments for our food quality and service but we reconize that we can always imrpove our service. We really regret you did not enjoy it as much as we wished. We honestly apologize, for not having fulfilled your expectations during your stay in our hotel and I do hope you give us another try; this is not what our hotel is about. Sincerely. Fabrizio Testoni General Manager
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