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Beach - Picture of Melia Cayo Guillermo, Cayo Guillermo

Photo: Beach

From Review : Great Holiday but............ of Melia Cayo Guillermo
Great Holiday but............
beach bar CLOSED and EMPTY
Pessimo
a day is a day is a day
Grounds. 2011
Hotel con una bellísima playa.
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Other Recent Reviews

Terrible vacation
November 2020
nigel e wrote a review Mar 2016
Warwick, United Kingdom68 contributions59 helpful votes
+2
As always at MCG we had a fantastic holiday but I can't in all conscience give more than 3 stars this time. We return because of the people, the setting, the beach and the potential. There are always minor niggles but we work through or around these to make the most of our time.
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Date of stay: March 2016
Response from Director_GeneralMCG, Director General at Melia Cayo Guillermo
Responded 23 Mar 2016
Hello nigel e Thanks for this review about our hotel. We apologize for the inconvenineces of the hote water that has been already solved. We will pass your regards onto the staff of the hotel, especially Carmen, Yudenia, Mary, and the service staff (Daviel the rookie included) and the ones in the buffet. We have been making some changes, moving personnel, changing the menu in the restaurants,w e have now a new chef, etc, all in order to change and better the services for our clients. We are also working on the rooms and the buildings. We are sure that when you come back again, you will notice all this changes and will be surprised in a good way. Wishing you the best and awaiting your return, Regards General Manager
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