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Landscape - Picture of Iberostar Grand El Mirador, Tenerife

Photo: Landscape

From Review : Heaven on Earth of Iberostar Grand El Mirador
Heaven on Earth
Sunset view from our room
the restaurant a la carte
view from balconada area
Отель для пенсионеров
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USD 316
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USD 318
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Lynn B wrote a review Jul 2016
Kirriemuir, United Kingdom30 contributions6 helpful votes
I have just returned from the most amazing holiday ever at the El Mirador. I had booked the Iberostar Grand Salome for my mother's 70th birthday. I was very disappointed when Jet2 informed me that it was to be shut for refurbishment when we were due to travel. I need not have
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Date of stay: July 2016
Response from IberostarHoteles, Quality Manager at Iberostar Grand El Mirador
Responded 29 Jul 2016
Dear Lynn, It is always great for us to receive complimentary reviews from a guest that has clearly enjoyed every minute in our hospitality from the moment they departed. We really appreciate the time you have taken out of your day to share this wonderful review of your recent holiday with us at IBEROSTAR Grand Hotel El Mirador. Please wish your mother a belated Happy 70th Birthday from all of us here at IBEROSTAR. We are glad to read that you liked the way Daniel on reception greeted you on arrival and that you were promptly checked in and given a detailed explanation of our hotel. This is good to know because we really do appreciate the importance of how our guests first 10 minutes in reception on arrival and the last 10 on check out contribute enormously to the reputation of our hotel. Thank you for your wonderful comments regarding the service you received from our staff here, we have since shared them with the entire team. It is always a great source of motivation for them to hear when our guests have appreciated their service and attention to detail and we promise to congratulate Daniel, Maria, Patricia, Jesus and Secundino, all of whom you felt worthy of mentioning personally in your review. With passion for gastronomy also being such an important facet of our company, we greatly appreciate your praising comments about our restaurant La Pergola where our professional Chefs strive on a daily basis to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights. And finally we thank you for highlighting the cleanliness of our hotels indoor and outdoor installations. As an IBEROSTAR hotel we strive to provide total confidence in this area as we know hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Yours Faithfully, Quality Manager IBEROSTAR Grand Hotel El Mirador
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