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Pictures of Holiday Inn VA Beach - Oceanside (21st St) - Virginia Beach Photos

Virginia Beach: Pictures

From Review : Average hotel of Holiday Inn VA Beach - Oceanside (21st St)
Average hotel
This is my view walking out of my room every day.
view of entrance and bar/kitchenette area
View of the ocean and fishing pier from an 8th floor balcony.
The beach as seen from the balcony
Sunrise from Hotel Room
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Amy C wrote a review Aug 2016
The Cincinnati Region86 contributions10 helpful votes
Stayed here a few nights with family on vacation. View was great from balcony. We could see lots of ocean and the fishing pier. Could see firework show on certain nights directly in front of hotel, which is nice if you have little ones. Hotel is designed to easily get to beach,
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Date of stay: August 2016
Response from IHGService, Guest Relations Manager at Holiday Inn VA Beach - Oceanside (21st St)
Responded 21 Aug 2016
Dear treehopper8705, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased that you liked your room view, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortfalls you have encountered with regards to our pillows and staff efficiency. As we continually strive for excellence in customer service, we maintain the ideal of keeping guest satisfaction as our top priority. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you again for staying with us and I hope to have an opportunity of welcoming you back again soon. Sincerely, Krysllin G. Case Manager IHGService
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