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Landscape - Picture of Alexander House Hotel & Utopia Spa, East Grinstead

Photo: Landscape

From Review : nice relaxing break of Alexander House Hotel & Utopia Spa
nice relaxing break
Hotel grounds
Room 10 cedar lodge
The best spa hotel you'll ever stay at!
We recently stayed in 'Treetops' spa suite. Everything w
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SUNBEDSUE wrote a review Jul 2016
Croydon, United Kingdom1,029 contribution291 helpful votes
We stayed here midweek in June as a surprise for my birthday. On arrival we checked in quickly. One of the reception staff gave us a tour of the hotel whilst our bags were taken to our room which we enjoyed. We stayed in the main house in the room called Farnham. The room was a
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Date of stay: June 2016
Response from Nick B, Manager at Alexander House Hotel & Utopia Spa
Responded 16 Jul 2016
Dear SunbedSue, Thank you for your feedback following your stay with us in June. I am disappointed to hear you had issues with the noise outside the room, had we been made aware of this we could have moved you to another room. I am pleased to hear you found the Spa, restaurant and service to a high standards and do hope we get the chance to welcome you back. Yours sincerely, Nick
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