HI Patricia – thank you for taking the time to share your recent experience at Resorts World. We are happy to hear that you enjoyed our friendly staff and our room amenities! As we continue to add to our staff, we hope to reduce wait times, open additional table games with varied minimums and provide a pleasurable experience for all of our guests, which is our utmost priority at Resorts World Catskills! We hope that you will visit us again and try out some of the newly opened amenities, including our indoor pools and the Crystal Life Spa.