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Vanity - Picture of Resorts World Catskills, Monticello

Photo: Vanity

From Review : Keep your expectations reasonable! of Resorts World Catskills
Vanity
Keep your expectations reasonable!
Horrible food great room
ALDER room
Horrible food great room
Horrible food great room
Patricia C wrote a review Apr 2018
New York223 contributions60 helpful votes
+31
4.0 of 5 bubbles
My husband and I had been anticipating the opening of the casino just for the new experience, and a change of pace from our NYC nights out. We had no expectations. I thought the staff was very friendly, but you could sense the lack of experience, It was understandable. It's a
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Date of stay: March 2018
Response from Talya S, Public Relations Manager at Resorts World Catskills
Responded 10 Apr 2018
HI Patricia – thank you for taking the time to share your recent experience at Resorts World. We are happy to hear that you enjoyed our friendly staff and our room amenities! As we continue to add to our staff, we hope to reduce wait times, open additional table games with varied minimums and provide a pleasurable experience for all of our guests, which is our utmost priority at Resorts World Catskills! We hope that you will visit us again and try out some of the newly opened amenities, including our indoor pools and the Crystal Life Spa.
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