We stayed at the Monte Carlo four years ago and it's not the same! It was dissappointing to see mold in the shower(caulking needs to be replaced) and the carpet in our room needs to be replaced. The hotel staff were very hospitable, however we were never offered any beverages during our time spending money into the slot machines!! We...
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Hi sashakeena,
Thank you for taking the time to share your review. We appreciate all feedback we receive from guests as it allows us to improve and provide the best service possible. On behalf of our entire housekeeping team we apologize the cleanliness of your room did not meet our standards or your expectations. Your comment regarding your drink service...
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