Dear Guest, I appreciate you taking the time to share your feedback about ARIA on TripAdvisor. On behalf of the resort, I sincerely apologize for your disappointments with our guestroom amenities and Security procedure at the elevators. Additionally, it is regrettable to learn about the inconveniences you endured upon arrival to JEWEL Nightclub. Feedback such as yours allows us to continually monitor and improve the guest experience at ARIA. Rest certain, your insights will absolutely be utilized for future improvements to our resort. Thank you again for your comments, and I hope you will consider visiting us the next time you are on the Strip. Warm regards, John McDaniel Director of Guest Experience