Dear sunday50: It is disheartening to know your time to Mandalay Bay fell short of the exceptional experiences we strive to deliver to our guests. Please accept our apologies for any complications encountered at hotel registration, and for any noise disturbances you endured in your room. Please know we value your patronage, and will work to correct these inconveniences moving forward. We hope for the chance to leave you with a more memorable lasting impression of our resort in the future. Sincerely, Seth L. Guest Relations Specialist Mandalay Bay Resort & Casino MGM Resorts International guests@mandalaybay.com