We have stayed at this family friendly hotel for years on our annual Chicago trip. This year the place was a disaster! We waited for 18 minutes for an elevator to go up to your room! You couldn't even use the stairs to go down...we ended up in the kitchen. They say the pool is out and the lobby is... More
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.