Dear Lorie M, Thank you for sharing your review of your recent stay at Inn of Chicago. Our team is proud that you enjoyed an overall excellent experience and received friendly, attentive service. Our close proximity to the Magnificent Mile is a favorite of our guests and we're glad you were able to take advantage of the great views from our Skyline Terrace during your stay. We appreciate your feedback regarding our opportunity for improvement and we have shared this with our team as we move forward with updates to the hotel. We look forward to your next visit to Chicago and hope to accommodate you once again. Have a fantastic day!