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Notice ironing board but no iron - Picture of Extended Stay America - Sacramento - South Natomas

Photo: Notice ironing board but no iron

From Review : First and last time ever to an Extended Stay America!!! of Extended Stay America - Sacramento - South Natomas
Notice ironing board but no iron
Broken buttons, missing face plate and wake up call that never comes
Bad experience
NO HANGERS! It was so dirty, we kept our things in our suitcase.
Bad experience
Bad experience
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USD 136
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Payments made by partners impact the order of prices displayed. Room types may vary.
Michelle M wrote a review Jul 2017
Bigfork, Montana159 contributions64 helpful votes
Room 206 was the most disgusting room I have ever seen! This was our first time at an Extended Stay America and it will be our last! The carpet was peeling up, the stopper in the bathroom sink was in 2 pieces, the exhaust fan over the stove was filthy, greasy and falling apart
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Date of stay: July 2017
Response from 00esa, General Manager at Extended Stay America - Sacramento - South Natomas
Responded 14 Jul 2017
We strive to consistently deliver exceptional service, so we apologize that your experience with us was disappointing. We have shared your feedback with the appropriate department heads, and steps have already been taken to ensure these mistakes are not repeated in the future. We deeply regret the inconvenience caused, and please consider giving us another opportunity to restore a favorable impression of our hotel in the future. Sincerely, General Manager
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