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Condition of the room I was assigned - Picture of The Westin San Francisco Airport, Millbrae

Photo: Condition of the room I was assigned

From Review : Two star hotel at best of The Westin San Francisco Airport
Condition of the room I was assigned
lamp on desk
entrance door in room
Terrible hotel where put the blame on their customer!!
Busy, Crowded & Over Rated - Poor Housekeeping
Go to aLoft instead.

Other Recent Reviews

clairmontjeff wrote a review June 2017
Hue, Vietnam1,186 contribution248 helpful votes
2.0 of 5 bubbles
What a major disappointment! I could not connect to my wifi, called tech support and never received a call back. Toiletries were missing from the room as were other items listed on my reservation. Even found a long black strand of hair in my bathtub. I had prepaid for my room,
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Date of stay: June 2017
Response from Patricia A, Director of Guest Services at The Westin San Francisco Airport
Responded 22 June 2017
Dear ClairmontJeff, Thank you for sharing your most recent feedback from your stay. I was disappointed to hear of the challenges you experienced with the Wifi and room cleanliness. We certainly strive to exceed expectations and sometimes fall short and for that I am truly sorry. If you return to the Bay Area please reach out if you require any assistance. I would love to personally oversee your welcome back to the hotel. Warm Regards, Patricia A.
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