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Sunset view from the sand. - Picture of Splashes Restaurant, Laguna Beach

Photo: Sunset view from the sand.

Sunset view from the sand.
Reserve a table
2
Mon., 14/6
20:00
nativecal wrote a review Mar 2016
Chino Hills, California310 contributions62 helpful votes
This restaurant is located in one of the better (read expensive) hotels in Laguna Beach. I’ve tried to eat there in the past without a reservation only to be shunned and ended up wasting an hour and a half of my time, getting fair service at the bar while I wait for a table to
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Date of visit: March 2016
Response from Kevin C, Guest Relations Manager at Splashes Restaurant
Responded 25 Mar 2016
Hi Nativecal, Thank you for sharing with us your honest feedback from your last visit. We appreciate and value guest feedback to better our service and standards to provide our diners with the best experience possible. I am very saddened to hear about your less than stellar experience. It is not indicative of the way we expect our guests to be treated and I apologize for the dissatisfaction you and your party experienced. I would love to speak with you further about your experience and work together to provide you with the Splashes experience that many of our guests have come back to time and time again. If that is something that you would be interested in, please email me at adapic@jcresorts.com at your earliest convenience. I look forward to speaking with you soon. Sincerely, Kevin Chan Splashes Restaurant
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