Thank you very much for providing us with your honest review, Jennifer A. We are sincerely glad to know you decided to visit us for your vacations. While we are glad to know you did enjoy the time while with us, we are saddened to learn we were not able to fully exceed your expectations. You may rest assured your comments have been shared with the involved departments for the corrective measures to be implemented right away. We hope to have the chance of hosting you once more in our property. Truly yours, Nickelodeon Punta Cana´s team.