Dear Guest, We would like to acknowledge that we have read your kind review posted on the TripAdvisor. It is an opportunity to thank you for having chosen our Barceló Bávaro Palace Deluxe as your holiday destination. We are very satisfied to hear that you enjoyed your vacation and really appreciate the recommendations you have made to our operation. We can assure you that they will be taken in consideration with the aim of better service to our valued guests. On behalf of our General Manager we thank you again for your remarks and we look forward to host you in our property in the near future! Oue best regards, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace Deluxe