I was very pleasantly surprised by the high standards of service and overall positive experience of staying at this hotel. In 99.9% of cases it's common to be heavily disappointed and experience terrible customer service. With the Grand Mecure Shanghai Zhongya this was NOT the case. The Chinese staff here seem to have caught onto international expectations and went out... More
What is Certificate of Excellence?
TripAdvisor awards a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.