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From Review : Good Hotel - One Arrogant Staff Member of Sun-n-Sand Hotel, Mumbai
Good Hotel - One Arrogant Staff Member
Good Hotel - One Arrogant Staff Member
Good Hotel - One Arrogant Staff Member
Good Hotel - One Arrogant Staff Member
Good Hotel - One Arrogant Staff Member
Good Hotel - One Arrogant Staff Member
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Hotels.comUSD 66
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Chef Mandira Shastri wrote a review Apr 2021
Gurugram (Gurgaon), India71 contributions33 helpful votes
This hotel is in a great location of JUHU in Mumbai. We are here for a family situation and hence needed a peaceful hotel. When we reached here we were delighted. Rooms are very clean and equipped perfectly. We took the ocean facing rooms on the fourth floor- as perfect as one
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Date of stay: April 2021
Response from Sun n Sand Hotel Group, Other at Sun-n-Sand Hotel, Mumbai
Responded 13 Apr 2021
Dear Chef Mandira, Thank you for staying at our hotel and taking out your valuable time to review us on Tripadvisor. We sincerely apologize for the inconvenience caused to you during your arrival and stay here. We regret that you were not happy with the services of Abhishek from the Room Service. We will surely look into this and take the necessary action. Your valuable comments and feedback further encourage us to ensure that we provide a consistent level of product quality and service to all our esteemed guests like you. Your generous praise for Revati ( Front Office ) and Irfan ( F&B) is very rewarding. I look forward to welcoming you again and assuring you of our best services at all times. Arunabh Sinha Vice President & General Manager
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