Dear cschul06, Wow, what a great and useful review for both hotel and readers. Thank you very much for your time writing such a long details of your recent experiences at Lanta Sand Resort & Spa. I have nothing to say again as your review said everything about our resort facilities and services. We are very appreciated your information about our Front Desk Staff " Aod". We decide to give him certificate of honor that he SAVE our customer trip about purse story. Thanks again for your support, we look forward to serving you again in the near future. Best regards, P. Laan, Manager & Team Memebrs.