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Have stayed here in the past and was pleased...this time not so much. Condition of room was gross! Stains on everything, walls and furniture. Would suggest taking room out of commission and performing a good cleaning before the next guest. Very disappointing.
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Date of stay: June 2013
Response from Mike J, General Manager at Holiday Inn Express & Suites Birmingham - Inverness 280
Responded 14 June 2013
Thank you for taking the time to bring these issues to our attention. We will look at the room and fix the defects necessary. We are thankful that you are a loyal Holiday Inn guest and hope that you continue. Mike Johnson General Manager
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