Hello (Merhaba) bluebell8u, The Liberty Hotels Lara senior management conveys to you their utmost appreciation for taking the time to draft your exquisitely comprehensive review following your recent stay with your husband at our widely acclaimed resort hotel in April, 2016. We also thank you for sharing your heartfelt comments/thoughts with our community of followers/readers. We hope you have all been keeping well since returning back to the city of Wolverhampton which is a city and metropolitan borough in the West Midlands, England. Historically part of Staffordshire, the city grew initially as a market town specialising in the woollen trade. In the Industrial Revolution, it became a major centre for coal mining, steel production, lock making and the manufacture of cars and motorcycles. The economy of the city is still based on engineering, including a large aerospace industry, as well as the service sector. We were all very pleased to read you enjoyed every aspect of your stay hence you very kindly awarded our resort hotel with a score of five points, but most importantly, heaping deserved praise in respect of the friendly, attentive, professional and courteous service extended to you and your friends from our entire team. We will draw inspiration from your hugely outstanding review in our quest to push boundaries and champion change. We will continue to explore all our options to make necessary improvements to further enhance our guests experience and by all manner of means, acknowledge any shortfalls on our part in order to take the Liberty Hotels Lara to the next level. Moving forward, we have no intentions in resting on our laurels or deviating from what we perceive is the truest, honourable path in delivering outstanding and memorable holiday experiences. We were truly honoured to have made your acquaintance during your stay. We look forward to the immense pleasure in welcoming you and your husband back to the Liberty Hotels Lara to further enjoy another memorable holiday. In the meantime, we wish you all the very best for the future along with our warmest regards and respects Yours Truly, The Liberty Hotels Lara Management team.