Hello (Merhaba) Hafsa D, First and foremost,the senior management extends their heartfelt gratitude to you for choosing the Liberty Hotels Lara and for taking the time to share with our community of followers/readers your thoughts and views following your recent stay at our widely acclaimed resort hotel. We hope you have been keeping well since returning back to Bolton, which is a town in Greater Manchester in North West England. A former mill town, Bolton has been a production centre for textiles since Flemish weavers settled in the area in the 14 th century, introducing a wool and cotton-weaving tradition. The urbanisation and development of the town largely coincided with the introduction of textile manufacture during the Industrial Revolution. Bolton was a 19 th-century boom town, and at its zenith in 1929 its 216 cotton mills and 26 bleaching and dyeing works made it one of the largest and most productive centres of cotton spinning in the world. The British cotton industry declined sharply after the First World War, and by the 1980s cotton manufacture had virtually ceased in Bolton. Close to the West Pennine Moors, Bolton is 10 miles (16 km) northwest of Manchester. It is surrounded by several smaller towns and villages that together form the Metropolitan Borough of Bolton, of which Bolton is the administrative centre. The town of Bolton has a population of 139,403, whilst the wider metropolitan borough has a population of 262,400. Historically part of Lancashire, Bolton originated as a small settlement in the moorland known as Bolton le Moors. In the English Civil War, the town was a Parliamentarian outpost in a staunchly Royalist region, and as a result was stormed by 3,000 Royalist troops led by Prince Rupert of the Rhine in 1644. In what became known as the Bolton Massacre, 1,600 residents were killed and 700 were taken prisoner. Football club Bolton Wanderers play home games at the Macron Stadium and the WBA World light-welterweight champion Amir Khan was born in the town. Cultural interests include the Octagon Theatre and the Bolton Museum and Art Gallery, as well as one of the earliest public libraries established after the Public Libraries Act 1850. We were pleased to read you enjoyed every aspect of your stay hence you very kindly awarded our hotel with five points, but most importantly the attentive, courteous and warm service extended to you by our entire team. Your kind and gracious comments were deeply touching, rewarding and uplifting. We were equally pleased with the fact you also recommended our hotel to our community of followers and readers on Trip Advisor's social media platform. We will draw inspiration from your outstanding review in our quest to push boundaries and champion change. We will continue to explore all our options to make necessary improvements to further enhance our guests experience and by all manner of means, acknowledge any shortfalls on our part in order to take the Liberty Hotels Lara to the next level. Moving forward, we have no intentions in resting on our laurels or deviating from what we perceive is the truest and honourable path in delivering outstanding and memorable holidays. ‘Making a difference’ or ‘standing out from the crowd’ in today’s dynamic leisure and hospitality industry can often prove to be extremely challenging as we strive at every opportunity to meet or ultimately exceed the overall expectations and ever increasing demands of our global clientèle. It was an honour to have made your acquaintance during your stay and we look forward to the immense pleasure in one day, welcoming you back to the Liberty Hotels Lara with open arms. In the meantime, we wish you all the very best for the future along with our warmest regards and respects Yours Truly, The Liberty Hotels Lara Management team.