Dear Kylie D, Thank you for your kind words and review.... First of all please accept our sincere apologies for all the mess up during your stay with us... I am very happy Dea able to cure such of inconveniences and you have a good holiday at the end. Thank you for the valuable input and advises which is for sure they are all under our attention. If you wish to come back to Ubud, please drop me or Dea email and we will be very happy to make a proper arrangement for your stay. Take Care and God Bless, Alit