Dear Guest, Thank you so much for the generous review that you have shared on Trip Advisor. We are grateful for your compliments on our rooms, in room facilities, infinity pool, fitness center, spa, restaurants and most importantly our associates. I am happy to be working with such dedicated and efficient individuals, who go out of their way to deliver their best and ensure that each and every guests leaves with a happy memory. I will surely share your compliments with my entire team, who in turn would happy to know that their efforts were not only recognized but also appreciated. The team and I look forward to welcoming you back at Crowne Plaza Bengaluru. Best Regards, Raghu Nair Executive Assistant Manager.