Dear Ms. Fletcher, Thank you a lot for picking the time and posting a detailed review on your vacation at Serenity, we would like to seize this opportunity and thank you for your warmest comments regarding our facilities and services. We are always at your disposal to provide you an exclusive treatment and guarantee you a most memorable holiday experience. Kindly be informed as well that normally March is a winter season and availability of AC is depending from the weather and seasonality at the moment, so please let us know when you will book the hotel again most probably it will be possible to accommodate you on the other shade side. We look forward to welcoming you back again. Kind regards, Kathy Guest Relations Service