Serenity Makadi beach hotel - Picture of Serenity Alpha Beach, Makadi Bay
Photo: Serenity Makadi beach hotel
From Review : Great Hotel, wonderful staff of Serenity Alpha Beach
+7
We visited the hotel from May 9th to May 23rd 2017. The Check in process was quick and there was even a late meal available in the main restaurant despite the fact that we didn't get to the hotel until 11pm. It wasn't particularly hot but "filled a hole". Our room was half way…
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Date of stay: May 2017
Response from Hotel M, Guest Relations Manager at Serenity Alpha Beach
Responded 13 June 2017
Dear richnlorr Thank you for your feedback on your recent stay with us. I know it takes a few minutes to write a review like this but the team here really love to know how we are doing in the eyes of our guests. We were really glad to hear that you enjoyed your stay with us, but it was the special mentions about the friendliness of the staff here that really delighted us most. All this feedback encourages us to improve and progress further. We value your comments, as it is only through the eyes of our guests that we can improve our service and guests experience. May I thank you once again for your feedback and we hope we will have the pleasure of welcoming you back to Serenity Beach Resort. Kind regards Jo Chorlton Guest Services Serenity Hotels & Resorts
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