Pictures of SUNRISE Mamlouk Palace Resort - Hurghada Photos
Hurghada: Pictures
From Review : Nice holiday of SUNRISE Mamlouk Palace Resort
+7
Start with the bad points: as they tried to correct them all one they could not upgrade as I had asked so many things via email which would have stop my only one worst issue the work they were doing updating the holiday pool bar and pool area it was so noisy on an evening but I…
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Date of stay: March 2018
Response from Mamlouk P, Guest Relations Manager at SUNRISE Mamlouk Palace Resort
Responded 9 Apr 2018
Dear Valuable Guest, Thank you for choosing SENTIDO Mamlouk Palace Resort for your recent vacation. We would also like to thank you for taking the time to write your review . We are sorry to hear that your holiday experience was not as you expected it to be and we would like to thank you for your kind comments and feedback. Feedback for us is very important as it helps us to understand where we are performing to a high standard and the areas where we need improvements. Please be advised your comments have been passed to the management team and will be reviewed accordingly. We do hope that despite your comments we will have the pleasure to host your good selves once again in the near future. Kind Regards, Holiday Concierge
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