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From Review : Beautiful hotel, but terrible staff of The Sanya EDITION
Beautiful hotel, but terrible staff
Amenities NOT refilled daily?
真的失望
蜜月游
真的失望
真的失望
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beluvsk wrote a review Mar 2017
5 contributions1 helpful vote
The hotel is beautiful, design minimalistic. After I checked in and got into my room, staff from Edition knocked on my door, came in and took champagne out from my mini bar. I called reception to ask but no one seems to know what happened. Tired from my flight I took an
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Date of stay: March 2017
Responded 10 Mar 2017
Dear Beluvsk, We appreciate your honest comments about your stay and I am sorry about the inconveniences you experienced that first day! Your feedback allows us to avoid such occurrence in the future. We are glad we had a chance to meet you personally to find out that you enjoyed the rest of your stay. Looking forward to having you back to show you more great things to discover in our stunning property! Xavi Gonzalez General Manager
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