I really liked this hostel. It is the middle ground between very cheap and very modern; it's got a traditional cooker, hot water, cable TV, etc. and this sort of family environment. The owners are really nice people and you don't get this "you might be a thief" attitude that you sometimes get in Santiago; everyone trusts each other.
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TripAdvisor awards a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.