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From Review : My long stay experience at Ghaya Grand Hotel of Vintage Grand Hotel
Vintage Grand Hotel
4,207 reviews
#199 of 1,062 hotels in Dubai
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Associated with Koenig Solutions for the past one year exceptional customer service in apartment rooms superb cleaning and special thanks to staff of hotel. Tanuja my best friend and amazing employee very helpful and approachable. Swapnil sunil shivangi karan himanshu, honestly…
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Date of stay: April 2018
Response from Guest_Relation_Ghaya, Guest Relations Officer at Vintage Grand Hotel
Responded 7 Apr 2018
Dear User 'Manohar Y', Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. At the Ghaya Grand we believe in transparency in every step of the way and we match every promise thank you for the complimenting us on our tidy clean large sized rooms and enhanced staff service. We are thrilled you enjoyed the tempting wide spread food. Our culinary team works really hard to bring out something new and exquisite on the table. Your kind words will be shared with our team members like Tanuja, Swapnil, Sunil, Shivangi, Karan, Himanshu, Fakira, Jainuddin, Ratheesh and Mr. Jagadish which will continue to inspire and motivate the team to deliver exceptional customer service. We await another chance to welcome you back to your abode in Dubai! Kind Regards, Polina Tomilo | Guest Relations Officer
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