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Window View - Picture of Metropark Hotel Kowloon, Hong Kong

Photo: Window View

From Review : Very good service but location of Metropark Hotel Kowloon
Very good service but  location
very clean attached bathroom
the 6th floor lobby
DSCN0328
Busstation in front of Hotel
view in the room
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cran wrote a review May 2017
Anaheim, California557 contributions115 helpful votes
+1
Thank goodness a smoke free hotel with triple rooms for three. Management and staff very attentive to guests. We stayed in a triple (double bed and single) on the 14 th floor. The room was remodeled but already showed wear from bad and/or crude guests. Bed was lower in one
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Date of stay: May 2017
Response from MTPKLN, General Manager at Metropark Hotel Kowloon
Responded 10 May 2017
Dear cran Thank you for your recent stay with us. We are sorry for the deficiency during your stay. We will reinforce our relative training program for staff to enhance the service, paying attention to details. To make our hotel your best choice in terms of both facilities and services, we are planning to renovate the guestrooms from floor to floor, taken into account enhancing the sound proof. Upon receiving your comment, our engineer had checked the ventilation system and sanitary facilities, and fixed the defects. Regarding the Wi-Fi service, we provide free Wi-Fi services in all guests room as well as in public areas. And, our I.T. manager will monitor closely to ensure the signal stability. Thank you for your comments on the shuttle bus service. We will keep monitoring the service and alter the frequency to cater for the demands if necessary. Once again, we thank you for your valuable comments. We look forward to greeting you again in Metropark Hotel Kowloon.
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