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tea time at the Concierge club - Picture of JW Marriott Hotel Hanoi

Photo: tea time at the Concierge club

From Review : Wonderful hotel of JW Marriott Hotel Hanoi
tea time at the Concierge club
JW Marriott Hotel Hanoi
One of the best Hotels in hanoi
Executive Lounge
Newly built modern hotel with courteous and helpful staff
Luxury and Elegantly
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Check Out— / — / —
Guests 
Expedia.com
USD 151
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Hotels.com
USD 151
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Trip.com
USD 142
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PricelineUSD 153
JW MarriottUSD 155
Booking.comUSD 153
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Other Recent Reviews

beenthereonce wrote a review Dec 2016
san francisco140 contributions11 helpful votes
+2
Stayed one night after our Halong Bay cruise, a taxi from the old quarter to the Hotel cost around 165k dong which is about $7.5 US and a 30 minutes drive. I was only a Marriott silver member and emailed the Hotel prior to arrival to see if the room could be upgraded to the
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Date of stay: November 2016
Response from JWMarriottHotelHanoi, Director of Rooms at JW Marriott Hotel Hanoi
Responded 20 Dec 2016
Dear Beenthereonce, I am delighted to hear that you enjoyed your experience with us in Hanoi at our JW Marriott!. Your recognition of Tung, Thanh and Jim in our Executive Lounge is appreciated and I will share with them your wonderful comments! The team is very warm and gracious in attending to our Executive Level guests and it is great to hear that they fulfilled that for you! While we are located 8.5 kilometers from old quarter in Hanoi, we offer complimentary shuttle service and the taxi fare is only 7usd. We find and hear that many of our guests enjoy the serenity and comfort of our Hotel after a long, noisy and bustling day in the city center. Thanks for sharing your story and the recognition of our efforts! Warm regards, Thuy Nguyen Director of Rooms thuy.ng@marriott.com
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