Dear WhatDeWonderfulWorld, Thank you for sending us comments, we certainly appreciate hearing them. Your supportive feedback towards our staff & hotel facilities allow us to know our service efforts are appreciated and you’re enjoying all components during stay with us . Please allow me to share with our team members of your great feedback and rest assured we will continue to make it even better for your next visit Let us know if there is anything we can ever do to assist you further and we look forward to welcoming you again for your next trip to Thailand Warm regards, Sheraton Pattaya Management